Residential Property Manager

SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS:

The following attributes are desirable for job success:

• Experience in managing/leasing multi-family properties.
• Displays a high level of integrity and professionalism at all times in dealing with residents, prospective residents, ownership groups, employees and vendors.
• Ability to provide superb customer service, always.
• Ability to communicate effectively and assert yourself when necessary.
• Knowledge of the fair housing laws and rules against discrimination.
• Preference for detailed work.
• Ability to work well under pressure, self motivated.
• Ability to work autonomously and lead a team.

SUMMARY OF FUNCTIONS:

The Residential Property Manager manages a portfolio of 300 units in Southeastern Wisconsin. They help investment property owners and homeowners in preserving and increasing the value of their real estate investments. They manage the day-to-day financial operations of the property, oversee leasing efforts in partnership with the leasing and office team, and they ensure the property is in good working order.

MAJOR DUTIES AND RESPONSIBILITIES:

Duties may include, but are not limited to:

1. Owner relations:

• Keep positive, open dialogue with property owners on vacancies, residents, physical condition of property, and financial issues.

2. Marketing:

• Oversee marketing efforts to ensure properties are kept occupied with qualified residents through advertising, lead follow up, and property showings for prospective residents.
• Conduct periodic market surveys.

3. Financial reporting:

• Work with the accounting team to keep financial records from property operations.
• Create monthly financial reports for property owners.

4. Tenant relations:

• Develop rental agreements.
• Select qualified residents, collect deposits and rents, enforce terms of rental agreements
• Resolves resident complaints.
• Oversee eviction proceedings when necessary.
• Oversee renewal efforts to ensure resident retention by making sure all residents on renewal reports that are not currently on lease are being contacted.

5. Facilities management:

• Assist in the scheduling of maintenance and repairs.
• Negotiate contracts with vendors.
• Perform inspections with maintenance staff to insure units, common areas and properties are upheld to Bartsch Management standards.
• Perform monthly, bi-yearly, yearly property inspections.
• Respond to emergency maintenance issues.

Amount of Overtime:

Limited to the needs of the property.

Physical Requirements:

Must be able to perform the physical functions of the position which may include, but are not limited to: an ability to walk the property, including flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Be able to communicate with residents, staff, supervisors, vendors, etc. effectively.

Requirements:

• Highly proficient in Microsoft Office
• Proven ability to comply with operational policies and procedures, codes, and regulations
• Strong familiarity and working knowledge of fair housing laws and anti-discrimination legislation

Experience: Five years of property management required.

Education/certifications: Two years of college preferred. CPM, or ARM, designation preferred.

Job Type: Full-time