What are the responsibilities and job description for the Field Sales Trainer position at Batteries Plus?
As a Field Sales Trainer, you will provide leadership and assistance to Corporate and Franchise Batteries Plus stores regarding selling execution and Services. As a key member of Batteries Plus, the Field Sales Trainer provides advice, expertise and training, as well as conducts role-play selling scenarios to improve store team selling behaviors. In addition, this role will improve selling metrics and profitability results across designated markets.
The Field Sales Trainer will be a fully remote role in our Western Region. Does this sound like your next opportunity? Apply today!
Requirements:
Sales Training
- Work on the sales floor with team members to provide coaching and exhibit selling behaviors in real-time with customers
- Role-play in-store customer interactions and over-the-phone selling scenarios.
- Role-play and coach how to generate in-store commercial leads
- Work with Store Managers on coach-the-coach scenarios and provide feedback and action plans to them for improving team results
- Facilitate hands on training of device repair and key fob programming while in store with team members
- Identify and train team members from underperforming retail selling stores. Review MTD Metric Report, Spiff Report, IOTM, and DSO Sales Walks for opportunity stores and team members
- Influence and train Store Manager, Assistant Manager, and Store Associates to achieve desired selling metric standards and sales budgets
- Measure progress of stores and team members through key selling metrics such as AAMPT, IOTM attachment-rate, Lifetime Watch/Fob, etc
- Plan store visit and travel schedule using input from DSO's and VP of Store Operations and in partnership with the Regional Director
- Identify performance gaps through observations and reporting analysis
Development
- Help lead and facilitate change management
- Identify potential growth and bench building opportunities among current store employees and provide feedback to District Managers
- Work cross-functionally with the Commercial team on in-store lead generation training initiatives
Reporting
- Complete daily store visit recaps of activities and action plans to Store Manager and DSO, RD and VP of Store Operations
- Complete and distribute a weekly summary report of activities and action plans to VP of Store Operations
- Use daily sales reports to measure team and individual performance in key selling metrics
- Attend weekly DSO cascade calls and report on key selling initiatives and updates
Qualifications:
- Minimum of a high school diploma
- 3-5 years retail management and operations
- Demonstrated strong organizational, analytical, and problem-solving skills. Must use considerable judgment in the determination of actions to be taken within the limits of standard or accepted practice
- Working understanding of Google Suite and Microsoft Office and capable of adapting learning to incorporate new technology
- Capable of managing multiple tasks; demonstrated an ability to successfully meet project timelines and goals in a fast-paced, changing environment
- Strong attention to detail and accuracy; ability to calculate algebraic expressions, percents, ratios, and measurements
- Ability to travel 75-100% via airplane and vehicle with overnight stays required. Must have a clean driving record and ability to rent a vehicle
Preferred Qualifications:
- Advance degree in Business or Retail Management
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
