Medical Assistant III

Overall Summary

Medical Assistants III provide patient care under the orders and guidance of clinicians in accordance with Bay Area Community Health (BACH) clinic protocols and policies. Medical Assistant III, under Clinic Operations Management supervision, will perform various assignment within their scope of practice to support comprehensive quality medical care. Medical Assistants will be providing support in various clinic departments within BACH that include, but not limited to, Primary Care, Pediatrics, OB/GYN, Optometry, and Podiatry.

Essential Responsibilities:

• Perform all duties for MA I and II, plus:
• Report daily productivity and utilization
• Monitor patient flow throughout the day including wait times, inform clinic management of any urgent issues (e.g. patient, staffing and facility issues).
• Cover breaks and lunches throughout the day
• Support MAs when there is staff shortage, where neded
• Provide training for externs, new hires and MA I, II; present short clinical topics at huddles or training classes.
• Sign off individual skills on MA Competency checklists
• Monitor MA attendance and performance and provide feedback to clinic supervisor or manager.
• Train new hires and externship students
• Coordinate with clinic management in preparation for audits and lead in completing all required Corrective Actions
• Assist with office/medical supplies and inventory management
• Act as Super user and trainer for electronic health records
• Coordinate assignments with Care Teams
• Serve as backup to Clinic supervisor, when needed
• Able to correct new hire/extern clinical techniques
• Work flexible schedules including evenings, weekends, and overtime, as necessary and work at any other BACH clinics, as assigned
• Other duties as assigned

Secondary Responsibilities:

• Attend huddles, meetings, workshops, and trainings, as needed, and as requested.
• Perform other related duties as assigned by supervisor.

Qualifications:

Required education, experience, training

• High School Diploma or equivalent
• Certification of completion in Medical Assistant
• CPR Certified

Preferred education, experience, training

• 2 – 4 years healthcare work experience
• Proficient in Microsoft Office Suites
• Bilingual preferred

Physical Demands:

This position requires:

• Sitting, walking, and standing associated with a normal medical/clinical office environment.
• Regular bending and stretching; and lifting.
• Manual dexterity used to include, but not limited to, standard office equipment, and computer keyboard.
• Travel to all BACH work sites including some outdoor events with exposure to weather elements
• Work environment involves exposure to potentially hazardous materials and situations that require following safety precautions and include the use of protective equipment
• Moderate physical activity. Requires handling of average-weight objects up to 20 pounds or standing and/or walking for more than 4 hours per day.