What are the responsibilities and job description for the Front Desk Receptionist position at Baymont by Wyndham?
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls
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- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- register and check guests in
- confirm relevant guest information
- verify guest's payment method
- verify and imprint credit cards for authorization
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
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- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
Job Type: Full-time
Pay: From $8.50 per hour
Expected hours: No less than 30 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Dothan, AL 36305: Relocate before starting work (Required)
Work Location: In person
Salary : $9