Regional Account Manager

Looking to get started with a position immediately? Bayside is hiring! Immediate growth opportunities, bonuses, paid vacation, 401k, healthcare, and flexibility are just some of the great things about working at Bayside.

Bayside services the entire Baltimore through Delaware corridor and we are searching for people who are passionate about working as a team to keep our buildings clean and healthy. This is not a temporary position or short-term gig - it's a chance to start your career with a local company who is willing to support you and your individual goals, while offering the type of benefits typical with larger organizations.

Bayside has opportunities perfect for any schedule both full and part-time. Experience is helpful but not necessary - we will provide you with all the tools needed to grow on day one.

Bayside is currently recruiting for the following position(s)

Regional Account Manager - Full-time

We are currently looking to hire a Regional Account Manager. The incumbent is responsible for the management of an account or assigned accounts, the site supervisors and technicians assigned to each account. Specific responsibilities include work-scheduling, establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee evaluations, troubleshooting/problem solving, training of support personnel, customer relations, and special project work as requested.

Primary Duties and Responsibilities:

• Manages employees – work schedules, maintains budget.
• Establishes rapport with clients and employees to provide excellent customer service.
• Communicates conflicts with employees and clients to HR. Mediates when able.
• Provides job function training to employees.
• Directs employees to follow company policies, i.e. uniforms and PPE.
• Provides training to employees regarding use of equipment, products and adherence to all safety and security procedures.
• Manages site product inventory and equipment maintenance within budget.
• Ensures janitorial closets are kept clean and organized.
• Makes minor equipment repairs when needed.
• Works with admin to manage employee work schedules and overtime within budget.
• Maintains company property and vehicle as required.
• Maintains expense records and manages within budget.
• Advises management of employee or client issues as deemed necessary
• Manages workplace injuries and adheres to all processes and procedures.
• Communicates performance issues and disciplinary actions equally and fairly – engages HR as needed
• Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing solutions.
• Communicates changes and expectations effectively.
• Delegates work assignments and sets expectations during training.
• Inspires and motivates employees, instills trust and respect amongst all employees, and accepts feedback.
• Promotes a harassment-free environment.
• Works with integrity and ethically.

Competencies:

• Works autonomously, prioritizes and plans work activities, uses time efficiently, develops realistic action plans and completes assignments as expected.
• Communicates tactfully and effectively, verbally and in writing, and maintains effective work relations with all levels of management and clients.
• Ability to solve conflicts.
• Ability to delegate work assignments, set expectations and monitors activities.
• Focuses on ways to improve and promote quality and exhibits accuracy and thoroughness.
• Exhibits sound and accurate judgment and makes timely decisions.
• Manages within budget.
• Safety and Security – adheres to all safety and security policies and procedures, promotes safety and security in the workplace and uses equipment and materials properly.

Job Type: Full-time

Pay: From $41,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: Multiple locations

Salary : $41,600 - $41,520