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Bank Teller / Customer Service Representative

BayVanguard Bank
Cambridge, MD Full Time
POSTED ON 5/23/2024 CLOSED ON 7/3/2024

What are the responsibilities and job description for the Bank Teller / Customer Service Representative position at BayVanguard Bank?

Job description

Job Summary: Tellers are responsible for enhancing the customer experience through highly accurate transaction processing while knowledgeable and courteously answering customer questions regarding banking services. Process customer transactions including deposits, withdrawals and loan payments while following bank policies and procedures, as well as regulatory requirements.

Job Requirements

· High school diploma or equivalent.
· Cash handling experience.
· Proficient in reading, writing, grammar, and mathematics skills.
· Good interpersonal communication, organizational and computer skills, ability to operate standard office equipment.

Specific Job Functions:

  • Receives payments for mortgages, consumer and other loans.
  • Process all types of branch related transactions for customers and administrative purposes.
  • Assists in the night depository function.
  • Ensures that the teller station is property stocked and maintained.
  • Balances cash drawer, prepares settlement sheet and reports discrepancies to supervisors.
  • Promptly reports malfunctions of teller terminals and other equipment to supervisor.
  • Places holds on accounts for uncollected funds.
  • Process night drop transactions.
  • Maintains thorough knowledge of company/branch policies and procedures.
  • Assists in promoting new business for the branch.
  • Assists in bank-by-mail functions.
  • Other duties as assigned.'

'Work Remotely No

BayVanguard Bank is an Equal Opportunity Employer and gives full consideration to all qualified applicants and does not discriminate on the basis of any protected class or trait including race, religion, color, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Salary: $15.75 per hour

Job Type: Full-time

Pay: $15.75 per hour

Expected hours: 38 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Prescription drug insurance
  • Vision insurance

Experience level:

  • No experience needed
  • Under 1 year

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Cash handling: 1 year (Required)
  • Customer service: 1 year (Required)

Work Location: In person

Salary : $16

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