What are the responsibilities and job description for the Technical Assistant position at BB Imaging?
Technical Assistant | Marble Falls, TX, Lakeway, TX, Fredericksburg, TX | Part time
We're BB Imaging, a sonographer-owned imaging company with a reputation for excellence. It’s our mission to improve health outcomes by making high-quality ultrasound accessible for every patient. We’re doing this through comprehensive onsite services as well as telesonography® support through our proprietary FDA-cleared technology, TeleScan®. We are making a huge impact, and as one of Inc. 5000’s fastest-growing companies, we need your help.
If you’re interested in joining us for our next decade of innovation, service, and excellence, learn a little more about us here, and then keep reading!
We’re looking for a Technical Assistant who has experience providing top-notch, compassionate, and professional patient care. Technical Assistants are the behind-the-scenes heroes who perform administrative and customer service tasks to ensure patients have a positive office visit and sonographers have an efficient workday. You’ll get work experience in a healthcare setting along with a flexible schedule and tremendous opportunities for personal fulfillment and professional growth.
WHAT YOU'LL DO
If you’re interested in joining us for our next decade of innovation, service, and excellence, learn a little more about us here, and then keep reading!
We’re looking for a Technical Assistant who has experience providing top-notch, compassionate, and professional patient care. Technical Assistants are the behind-the-scenes heroes who perform administrative and customer service tasks to ensure patients have a positive office visit and sonographers have an efficient workday. You’ll get work experience in a healthcare setting along with a flexible schedule and tremendous opportunities for personal fulfillment and professional growth.
WHAT YOU'LL DO
- Incorporate empathy and professionalism in your delivery of excellent patient care.
- Call existing clinical sites to confirm the schedule the day prior.
- Assist clinical staff by calling patients, front desk check-in and check-out, and rescheduling patients.
- Prepare patients and exam rooms for ultrasound procedures.
- Retrieve patient files and obtain medical information relevant to the ultrasound exam.
- Escort patients and visitors to the exam room.
- Collect height, weight, blood pressure, and other patient vitals.
- Conduct patient intake questionnaire forms.
- Assist medical professionals with patient examinations or procedures.
- Assist in updating and archiving medical records and ultrasound images.
- Clean ultrasound equipment and restock supplies as needed.
- Cover a variety of clinical settings, including outreach clinics, which may involve extended commute times.
- Other duties assigned by managers.
Please note that duties and responsibilities of this position are subject to change and the employee may be required to perform additional tasks as needed.
IS THIS YOU?
IS THIS YOU?
- High school graduate or GED holder
- 1-3 years of experience in hospitality or patient care
- Demonstrate strong attributes in using empathy to advocate good patient care
- Strong communicator with excellent customer service skills
- Tech-savvy and can learn new systems and medical devices efficiently and accurately
- Comfortable working in fast-paced technical environments
- Adept in following directions, especially when handling sonographic equipment
- Ready to comply with health and safety policies and protocols
- Able to remain calm in emergencies or patient distress
- Comfortable sitting for long periods
- Capable of lifting or moving patients and heavy equipment including those on wheels and in stretchers (up to approximately 500 pounds)
- Good use of self-care strategies to prevent compassion fatigue
- Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future
BONUS POINTS
- Associate or bachelor's degree
- 1-3 years of experience in healthcare
- American Association of Medical Assistants (AAMA) certified
- Familiarity with Electronic Medical Records (EMR) systems
- Bilingual: Spanish & English
WHAT YOU'LL GET
- Paid vacation
- Paid holidays, including your birthday!
- 401K
- Personal and professional growth benefits
- Mileage reimbursement and drive time pay when applicable
- Competitive hourly compensation commensurate with experience
- Work-life balance – we have a flexible schedule, with no on-call or weekends
- An opportunity to support leading-edge HealthTech with our development of TeleScan®
RISK OF EXPOSURE TO BLOODBORNE PATHOGENS: Category 1 - Tasks involve exposure to blood, body fluids, or tissues.
This is an hourly non-exempt opportunity.
BB Imaging is an Equal Opportunity Employer dedicated to fair hiring practices that support women and babies in underserved communities. Our team represents individuals from diverse backgrounds while being inclusive of BIPOC, LGBTQ, military, and disability.