Associate Manager

Beaches Tanning Center is looking to hire Full-Time Associate Manager in our American Fork location. Are you a good leader with a positive, friendly demeanor who is interested in starting a career in management? Do you enjoy teaching and mentoring others? Are you goal-oriented? If so, please read on!

Our Associate Managers earn a total of $20-$26/hr with their base/uncapped commissions. We offer benefits including medical (employer pays 50%), dental, vision, and life insurance. You would also enjoy great perks including unlimited free tanning, unlimited spa services, free lotion, $7-$10 spray tans, priceless business management experience, and endless opportunities for growth within the company! If this sounds like the opportunity for you, apply now!

JOB OVERVIEW:

The Associate Manager is primarily responsible for providing excellent customer service and supporting the Assistant and Store Manager in their goals and responsibilities. You will help maintain a clean facility, help keep team members on task, and strive toward maintaining high performing sales and customer service.

*Evening and weekend availability required*

*Scheduling is rotated between staff*

KEY RESPONSIBILITIES:

• Support and assist the Assistant Manager and Store Manager in cleaning, training, customer service, and any other assigned tasks
• Resolve or escalate customer service issues in a timely manner
• Support company marketing efforts with approved language and visual displays/social media
• Learn to set and follow up on shift goals, then coach and train others on sales expectations
• Uphold a strong sales performance and lead by example
• Reports and addresses employee issues with upper management (tardiness, dress code, unprofessional behavior etc.)
• Attend and participate in company meetings; assist in delivering corporate content to the store associates (promotions, policies etc.)
• Participate in preparing for store meeting; be willing to conduct training/coaching segment during store meeting
• Share the responsibility of personally covering uncovered shifts, whether it is weekends, holidays, or days off
• Monitor traffic to determine staffing needs; contact store manager when overstaffed
• Conduct bi-monthly inventory checks and report any discrepancies to inventory controller
• Attend weekly management meeting review numbers, store operations, and strategy
• Report and follow through on maintenance issues
• Maintains overall store cleanliness and checks daily chores while on shift

GENERAL SKILL AND COMPETENCIES:

• Good attention to detail and accuracy
• Professional appearance and behavior
• Ability to promote and work in team environment
• Customer service oriented and ability to work with and resolve complex customer issues
• Ability to lead by example
• Have a drive to succeed and motivate others
• Excellent interpersonal communication skills conflict resolution
• Capacity to work under pressure
• Oversee small projects and tasks
• Establish productive working relationships with all levels within the organization
• Basic understanding of inventory control and follow up

REQUIREMENTS:

• High school diploma/ GED required
• Basic grammar, math, and computer skills
• 1 year of shift lead/keyholder/supervisor experience, or at least 6 months of Beaches employment
• Flexible schedule and must be available to work 30 hours per week including mornings/nights/weekends/holidays
• Physical demands: this position involves constant moving, standing, talking, hearing, reaching, and bending over to clean a tanning bed for up to 8 hours at a time

BENEFITS:

• Medical (50% covered by employer), Dental, Vision and Life Insurance
• Free UV Tanning/Spa Services and $7-$10 Spray Tans
• Access to free employee tanning lotion
• 30% off all product

Salary : $16 - $26