What are the responsibilities and job description for the Medical Receptionist/Patient Care Coordinator position at Beacon Behavioral of Texas - The Holiner Group?
Medical Front Office Receptionist
Beacon Behavioral of Texas
We are seeking a talented Medical Front Office Receptionist for our clinic located in Dallas, Texas . The right candidates will perform routine clerical work by answering telephones, scheduling, verifying benefits, assisting patients and physicians as needed. Prefer applicant who has worked in busy private practice clinical setting.
Duties and Responsibilities
- Ability to multi-task and be a self-starter.
- Comfortable working in a fast paced environment.
- Must know insurance verification and scheduling.
- Maintains office procedures and assists with administrative tasks.
- Answers, directs and documents calls accordingly.
- Assists patients with refills requests, contacts pharmacies as needed and providers
- Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones.
- Making sure all voicemail messages are cleared up and assigning team members goals for completing calls.
- Responsible for responding to medical record requests for the facility.
- Assist when needed to oversee inventory management and procurement of medical supplies, equipment, and office supplies essential for daily operations.
- Arranges follow-up visits and referral appointments.
- Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer
Education, Licensure & Certification Requirements
- High School or GED
Experience Requirements
- One year clinical front desk experience, experience scheduling patients, and have great phone etiquette
- Proficient in EMRs
Knowledge, Skills and Abilities Requirements
- Detail oriented, professional attitude, reliable
- Good listening, interpersonal and communication (oral and written) skills; professional, pleasant and respectful telephone etiquette.
- Able to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and teammate support needs
- Able to communicate effectively in English, both verbally and in writing
- Mathematical and/or analytical ability for basic to intermediate problem solving
- Basic to intermediate computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Must be experienced in EMRs scheduling system
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
Ability to Commute:
- Dallas, TX 75230 (Required)
Work Location: In person
Salary : $19 - $22