PROPERTY MANAGER

 SUMMARY: The Area Manager is a key role accountable for overseeing a residential portfolio within assigned regions which may change from time to time. The Area Manager is a leadership position responsible for a team of internal associates who are accountable to plan, implement and monitor operations, profitability, quality of service, leasing, marketing and tenant relationships. He/she will be required to frequently travel among the residential communities for which they are responsible, meeting with residents, staff, and regulatory officers to address issues, inspect facilities, and to ensure the overall profitability of each property.

DUTIES AND RESPONSIBILITIES:

•    Maximize Human Resources by recruiting, training, empowering and motivating on-site property managers and other team members

•    Provide guidance and delegate priority tasking ensuring that all policy, rules and procedures are followed and conduct performance evaluations.

•    Temporarily assume the responsibilities of the Property Manager, Assistant Property Manager, or Leasing Agents positions when vacated, during extended leaves of absence, or when deemed necessary

•    Provide leadership and exemplify the highest level of customer service

•    Train leasing staff on all pertinent computer software and regularly monitor for accuracy 

•    Lead the formulation of operating budgets and review/approve property invoices

•    Make routine inspections to ensure compliance with company policy, review operations, and curb appeal of all assigned properties remains high and attractive

•    Possess knowledge of markets and competition within the region and create strategic responses to improve operations and financial performance

•    Assist in the development, implementation, and tracking results of marketing plans targeting prospective and existing residents

•    Work with the Director of Facilities Maintenance to review maintenance plans, safety standard procedures, and maintain records

•    Communicate effectively and regularly with senior management and partners, providing updates on portfolio, property operations and any concerns 

•    Maintain reliable transportation, valid driver’s license and valid vehicle insurance

•    Act as Property Manager over properties without a designated manager 

o    Manage the tenants experience to ensure long term residency 

o    Ensures enforcement of all rules of the property

o    Communicates with the Maintenance Department to ensure the property remains in good repair and tenant’s maintenance requests are resolved satisfactorily

o    Coordinates with Accounts Receivable to ensure security deposit reconciliations are prepared accurately and appropriate messages are communicated to the Tenant 

QUALIFICATIONS:

•    6 years experience in property management

•    3 years of progressive leadership roles within property management

•    Possess knowledge of and adhere to all local, state and federal laws, including all laws governing Fair Housing in compliance with local, state and national authorities 

•    Excellent written and oral communication skills

•    Strong organizational, problem-solving, and analytical skills

•    Ability to manage priorities and workflow

•    Acute attention to detail

•    Experience with Property Management Software

•    Proven ability to handle multiple projects and meet deadlines

•    Strong interpersonal skills

•    Ability to deal effectively with a diversity of individuals at all organizational levels

•    Exercise good judgement with the ability to make timely and sound decisions

•    Creative, flexible, and innovative team player

•    Ability to work on complex projects with general direction and minimal guidance