Human Services Specialist

The Human Services Specialist supports clients by identifying community services and resources and providing specialized information regarding clients' needs. Responsibilities include: planning and administering programs; overseeing caseloads of assigned employees; ensuring compliance with state and County guidelines; conducting assessment; providing general counseling; providing information to participants; reviewing information for eligibility; coordinating the collection and maintenance of related files; identifying problems and providing solutions; supporting residents with daily living skills; scheduling medical appointments; transporting residents for appointments and community activities; and maintaining client documentations.

• Reviews social service applications for completeness and eligibility; transfers cases to appropriate individuals; inputs case information into databases; and gathers and validates personal and financial information.
• Oversees caseloads and ESPs of assigned employees; provides training; reviews timesheets and schedules; monitors productivity; provides guidance; and makes sure they have equipment and supplies needed.
• Facilitates compliance with state and County guidelines.
• Provides referrals to interested parties, which includes: identifying customer needs; completing mandatory referrals; making discretionary referrals; and performing other related activities.
• Accepts and processes appeal requests from clients; completes overturned appeals received from the state; reviews case files to determine client’s eligibility factors; and contacts customers to notify them of appeal findings.
• Provides assistance to individuals living in a residential house, which includes: providing program information; responding to inquiries; screening; making appointments and referrals; conducting assessments; and documenting behaviors, medical incidents, and unusual incidents.
• Plans activities and outings.
• Responds to issues with vendors or service providers; ensures compliance with and payment of contracts. 
• Maintains and updates system related information.
• Ensures compliance with licensing requirements of Day Program (if applicable). 
• Inspects and maintains assigned vehicles. 
• Conducts trainings.
• Collaborates with other agencies and organizations.
• Maintains records; prepares and disseminates a variety of reports related to department activities.
• Performs other related duties of a similar nature or level.  

Education and Experience:

• Requires an Associate degree or two-year technical certificate in Criminal Justice, Sociology, Social Work, or related area.
• Two (2) years of related work experience; or an equivalent combination of education and experience.  

 Licenses or Certifications:

• Valid driver’s license 
• Certifications desired: CPR

All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation.   

Salary : $25 - $33