What are the responsibilities and job description for the Exceptional Patient Care Representative position at beBeeExperience?
Outstanding Patient Experience Coordinator Opportunity
We are seeking a highly skilled and organized individual to join our team as an Outpatient Services Coordinator. As a key member of our staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.
Job Description:
- Manage incoming calls and direct them to the appropriate personnel; take messages and send tasks as necessary.
- Schedule and confirm office appointments, as well as cancel appointments as needed.
- Coordinate all aspects of hospital consults called in.
- Arrange recall appointments and manage the use of telephone services.
- Reschedule no-show appointments and maintain coverage to reflect correct information for the day.
Requirements:
- High school diploma or equivalent required; 2 years medical administration experience preferred.
- eClinicalWorks (eCW) experience desired but not required.
Benefits Package:
- 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%.
- Discretionary profit-sharing contributions of up to 4%.
- Comprehensive health insurance.
- Employer contributions to HSAs and HRAs.
- Dental and vision insurance.
- Flexible spending accounts.
- Voluntary life insurance.
- Voluntary disability insurance.
- Accident insurance.
- Hospital indemnity insurance.
- Critical illness insurance.
- Identity theft insurance.
- Legal insurance.
- Pet insurance.
- Discounts at local fitness clubs.
- Discounts at AT&T.
We offer a competitive compensation package and opportunities for advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient experiences, please submit your application today!
Salary : $40,000 - $65,000