What are the responsibilities and job description for the Customer Service Intake Specialist position at Beeline Pest Control Inc.?
We are looking for another happy person with a great attitude to help us in the office of our rapidly growing pest control company. Beeline is a great place to work and we want to keep it that way. Your main responsibilities will include processing paperwork, taking payments, answering incoming calls, and scheduling our current customers. If you are the type of person that is always happy and enjoys being around and talking to other people we would love for you to come in and talk to us so we can see if you will be a good fit.
Still want to know more? ...keep reading.
Have you ever heard the phrase "love hate relationship"?
Well, that kind of describes our relationship with bugs. We hate the darn things because they are creepy and crawly and all kinds of gross (don't get me started on spiders). You can't blame us for not being fond of them, and as a side note, people who are really into spiders or cockroaches freak us out more than the cockroaches or spiders themselves.
So where does the "love" part of the equation come in? It comes in as you realize that most people share our feelings for the flying, crawling, biting, stinging, little creepy-crawlies, and don't want them in their homes, yards or any other part of their lives. So they pay us (that is the love part) to come over and gently do away with their small problems. But before we can slay their miniature slithering "dragons" we have to have someone tell them everything is going to be ok, and that we can be right over. This is kind of an important part of the process. See, if you aren't there to answer the phone, we won't know to go out and bump off their bugs (said in a mobster voice). So you'd be kind of a big deal (said like Ron Burgundy) in our company. Besides, we've begged the phone to answer itself, and well, it refuses. So that leads us to you. We'd like you to come in and answer our phones and schedule our jobs. But, we really don't want just a phone answerer. If we wanted that, we'd buy a monkey and teach him to sign over the phone. It sounds counter intuitive doesn't it? IT IS! And so would hiring you if you have ever been accused of doing any of the following:
1. Complaining
2. Calling in sick because you're still a little blazed from the weekend
3. Smoking
4. Being boring
5. Falling asleep during business
6. Putting others to sleep with your monotone voice
7. Being mean to children
8. Not working without someone telling you what to do every minute.
9. Large, small or medium sized crimes (we do background checks)
10. Not having fun at work.
Qualifications
It IS a requirement to have been accused of the following:
1. Being the life of any given party
2. Being fun in most situations
3. Having an ability to find things to do that are productive
4. Being funny
5. Laughing at tough situations
6. Being overly loyal
7. Laughing at yourself as you learn new things
8. Having an ability to run a computer with your eyes closed and tied behind your back. You won't have to do any of that, but I think you get our point.
9. Having an ability to follow instructions
And last but certainly no least, the tenth and most important attribute we are looking for...
10. Top of the line customer service. Our clients are the ones that make it possible for us to feed our families and so we want to make sure they know how much we love them. We do that, by hiring people that show our clients that they are the most important part of our business.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Experience level:
- 5 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $14 - $20