What are the responsibilities and job description for the Host position at Beer Barrel Pizza & Grill?
Overview:
Join our team of passionate hospitality professionals committed to delivering exceptional food, beverage, and service. For this position, we are seeking friendly and upbeat individuals that thrive in a fast-paced work environment and aim to deliver a quality customer experience.
Must have weekdays Monday - Friday 11am-4pm in availability
Responsibilities:
- Greet Guests as they Arrive with a Welcoming and Positive Attitude
- Manage Seating Software by Entering Accurate Guest Information and Updating Table Status
- Communicate Effectively with Front of House Team Members and Managers
- Estimate Accurate Wait Times for Guests based on Current Table Times, Party Size, Wait List, and other Factors
- Use Good Judgment to make Appropriate Accommodations for Guests based on Need
- Bus, Clean, and Sanitize Tables/Chairs/Seats Quickly to Ensure Efficient Seating
- Handle Phone Calls and any Inquiries on Reservations, as Needed
- Direct and Facilitate Carryout Pickup for Guests, as Needed
- Assist Serving Staff when Necessary, with Pre-Bussing Tables and Delivering Food and Beverages to Guests
- Work to Build Relationships with New and Regular Customers
- Maintain Cleanliness and Presentation of the Dining Room, Restrooms, and other Public Areas
- Execute Daily Cleaning Details, as Outlined by the Management Team
Required qualifications:
- Previous Customer Service Experience Preferred
- Exceptional Verbal Communication Skills
- Ability to Multi-Task in High Volume Environment
- Must be 16 to apply
What We Offer:
- Competitive Wages
- Weekly Pay
- Flexible Scheduling to accommodate your work/life balance
- Employee Meal Discounts
- Paid Time Off
- Health, Dental, Vision, and Short-term Disability Insurance available for full-time employees
- Paid Life Insurance for full-time employees
- 401K Retirement Plan with a generous company match
- A Fun, Family-Friendly Atmosphere