What are the responsibilities and job description for the Effy Fine Jewelry Associate - Full Time - The Summit position at Belk?
The EFFY Fine Jewelry Associate is responsible for becoming an expert on EFFY Fine Jewelry, ensuring the customer experience is elevated, product is placed and merchandised to reflect vendor standards, and presentation is consistently maintained.
Job Functions
• Proactively greet and engage customers warmly and with a smile.
• Assist customers in the selection of Fine Jewelry merchandise and offer complementary items with each customer purchase.
• Drive sales and meet/exceed personal sales goals.
• Meet or exceed solicitation goal for Belk Rewards Credit Card program and other key metric goals.
• Build a loyal customer base and drive sales through customer clienteling.
• Execute successful promotions, including trunk shows, presell events, and other special events.
• Handle each customer transaction professionally, efficiently, and accurately.
• Build a successful repair business and meet personal and department repair revenue and service plan goals.
• Work professionally and pleasantly with co-workers, managers, and business partners to accomplish defined tasks.
• Complete minor repairs on fine jewelry to include removing watch links and changing watch batteries.
• Complete daily operations functions, including daily counts, shipping and receiving merchandise, merchandising case lines within the department consistent with company visual standards, and accepting customer owned merchandise for repair at the processing center.
• Maintain Fine Jewelry security standards, including keeping keys on or about person, showing only one piece of merchandise at a time, not leaving merchandise unattended, and locking all showcases and safes behind you.
• Identify and reduce shrinkage in area.
• Comply with all company policies and procedures.
• Accept additional duties or sharing responsibilities as requested by management.
Position Contribution Level: Entry Level Minimum Education & Experience:
• No education requirement.
• Experience in retail and fine jewelry preferred.
Knowledge & Skills
• Strong interpersonal communication skills.
• Ability to use and learn keyboard, telephone, computer and other business-related equipment.
Physical
• Stocking requirements can involve reaching above and below shoulder level and lifting up to 50-pound boxes.
• Ability to push / pull 100-250 pounds when moving stock carts.
• Hand manipulation to complete watch and fine jewelry repairs.
Supervisor
Sales Team Manager
Accessibility Guidelines: Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.
We are an Equal Opportunity Employer: Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
