What are the responsibilities and job description for the Retail Sales Associate position at Bella & Lindy Pet Boutique?
Retail Sales
Are you a passionate animal lover with a knack for delivering exceptional customer experiences? Do you possess outstanding sales skills and an innate ability to connect with pet owners? If so, we invite you to join our team at Bella & Lindy Pet Boutique as a Retail Sales Associate, where you can use your exceptional sales skills to delight pet owners both in-store!
You must be able to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
This part-time position is for weekend shifts, approx. 6-10 hours a week. Must have flexible weekend schedule.
- Must have flexible and year-round availability, This position is weekends only
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- Ability to work independently & efficiently
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 6 – 10 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- Day shift
Experience:
- Customer Service: 1 year (Required)
- Knowledge of retail business fundamentals: 1 year (Preferred)
- sales experience in a boutique setting: 1 year (Preferred)
- sales experience in the pet industry: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $15 - $17