What are the responsibilities and job description for the Front Desk Clerk position at Bella Vista Inn Sunset Bay Resort?
Job Overview:
We are seeking a Front Desk Clerk to join our team in providing exceptional customer service and administrative support at our hotel. The ideal candidate will have a passion for hospitality and guest satisfaction.
Shift:
12pm - 8pm or 2pm - 10pm
Rotating weekends a MUST.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Operate phone systems, answer calls, and direct inquiries to the appropriate departments
- Process payments, maintain guest accounts, and handle cash transactions accurately
- Provide information about hotel services, facilities, and local attractions
- Maintain a clean and organized front desk area
Experience:
- Previous experience in hospitality management or front desk operations is preferred
- Strong guest relations skills with excellent phone etiquette
- Ability to multitask in a fast-paced environment
This is a great summer job for college or high school students or someone looking for a year around part-time job!
Job Types: Part-time, Seasonal
Pay: From $12.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Flexible schedule
Schedule:
- Evening shift
- Rotating weekends
Work Location: In person
Salary : $12