What are the responsibilities and job description for the Front Desk Agent position at Belleview Inn?
Travel through time when you visit this iconic Belleair landmark. Once a vacation spot to royalty, former presidents, celebrities and more, Belleview Inn has stood through history and stands today as a symbol of hospitality, elegance, and timelessness. No time or effort has been spared in bringing this great hotel to it's former glory. Our grand lobby, the Tiffany Room, and our 35 guestrooms have a classic appeal with all the luxurious amenities of the modern age. Our neighboring golf course, Belleair Country Club, is noted as Florida's first course, and a wonderful venue for our guests to dine for lunch or dinner during their stay. So join us and relive the history of this hotel, while making memories and history of your own.
Front Desk Associate Responsibilities
- Answer the phone at the front desk to respond to current and prospective guests’ needs
- Book reservations for individuals, and families as required
- Greet all guests with a friendly and hospitable demeanor
- Communicate guests’ requests and complaints to the appropriate department
- Provide local information for shopping, dining, and recreational destinations
- Assist with coordination between Housekeeping and Front Desk
- Ability to take initiative and handle assignments with limited supervision
- Follow all hotel policies and procedures as outlined in the team member handbook
- Maintain cleanliness and order of work area
- Provide excellent customer service skills
- Provide excellent communication skills, both verbal and written
- Preform the ability to use technology e.g. tablets, iPads
- Ability to interact with guests and share hotel knowledge using personalization such as using the guest name
- Responsible to know all hotel operations to inform each guest
Apply in person or online
25 Belleview Blvd
Belleair, FL 33756
Job Type: Full-time
Schedule:
- 8 hour shift
Ability to Relocate:
- Belleair, FL 33756: Relocate before starting work (Required)
Work Location: In person
Salary : $26,500 - $33,500