Chiropractic Receptionist

Summary of Duties:

• A self-motivated, flexible, team player with a positive attitude who assists and works under the direction of a chiropractor, and performs a variety of administrative and clinical tasks to ensure a chiropractic office is running smoothly and efficiently. A chiropractic receptionist assists in answering the phone, scheduling patients, collecting payments, and answering patient questions.

Essential Functions:

Administrative Duties

• Warmly greets each patient by name as they check in for their appointments.
• Gives patients the proper paperwork needing to be filled out.
• Reviews paperwork to ensure accuracy and completion, and explain any required procedures to prepare the patient before the chiropractor's exam and treatment.
• Answers the phone.
• Schedules patient appointments.
• Telephones patients who have missed their appointments.
• Collects payments.
• Enter charges and payments.
• Updates doctor stat sheets.
• Keeps Practice Operations Supervisor informed of any supplies that need to be ordered.
• Promptly and effectively deals with situations that arise like when a patient has to wait an excessive length of time for an appointment; the ability to empathize with the patient and deal with the wait is a key to success.

Clinical Duties

• Escorts patient to appropriate room.
• Keeps rooms clean and organized.
• Ensures supplies are available.
• Takes and charts vitals.
• Educates patients by sharing chiropractic knowledge in a clear, concise manner which encourages the patient to ask further questions until the answer is fully understood.

Skills/Experience:

• Knowledge of computer programs.
• Knowledge of business office procedures.
• Ability to operate a computer and basic office equipment.
• Ability to operate a multi-line telephone system.
• Skilled in answering a telephone in a pleasant and helpful manner.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, employees and the public.
• Must be well organized and detail-oriented.
• Certified as a Chiropractic Technician and/or X-Ray Technician preferred but not required.

Environmental/Working Conditions:

• Normal office environment. Scheduled hours may be increased or decreased as business needs dictate.
• Must be available to at least work Monday & Wednesday evening shifts until 7:30pm.

This description is intended to provide only basic guidelines for meeting job requirements.

Responsibilities, skills and working conditions may change as needs evolve.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave

Schedule:

• Monday to Friday
• Rotating weekends

Application Question(s):

• Are you someone who can quickly learn new computer systems?
• What is your preferred number of working hours per week?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)

Work Location: In person

Salary : $15