What are the responsibilities and job description for the Veterinary Receptionist position at Belvoir Pet Hospital?
We are seeking an organized, compassionate and service oriented Veterinary Receptionist to join our team.
Essential duties and responsibilities: * Provide top-notch customer service * Being attentive to client and pet needs * Identify and work compassionately with clients in various emotional states * Work patiently with clients * Answer and triage phone calls from clients * Schedule appointments and schedule procedures * Check-in clients * Monitor client flow from check-in to discharge * Monitor schedule and flow * Client call backs * Managing record requests between other hospitals and specialty practices * Fill prescriptions * Client education * Understand vaccinations, basic lab tests, common diseases, and pet behavior * Process payment transactions * Maintain proper documentation in the electronic medical record * Relay appropriate information to/from clients to doctors and/or management This job description does not necessarily cover every task or duty that might be assigned. There may be additional responsibilities assigned as necessary.
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cleveland, OH 44121: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Veterinary Receptionist: 1 year (Preferred)
- Receptionist: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: One location
Salary : $11 - $14