Medical Front Office Associate

Prestigious Family Practice in Frisco is seeking a positive and well-rounded full-time Medical Front Office Associate. The successful candidate will have a minimum of 1-2 years’ experience working in a medical practice. The candidate must have excellent customer service skills as well as the ability to multi-task other front office responsibilities while working in a fast-paced, EMR/technology based work environment.

Job Responsibilities:

· Schedule patient appointments and triage telephone calls

· Excellent phone etiquette and communication skills a

· Greet & Check-In patients upon arrival

· Check-Out patients & schedule next appointment upon leaving

· Scanning important documents into patient’s chart

· Collect balances, co-pays, or co-insurance at check-out

· Responsible for posting and reconciling payments collected daily

Skills Required:

· Excellent telephone & patient interaction etiquette – Must be friendly and polite at all times

· Experience with multi-line telephone systems

· Ability to multi-task without becoming overwhelmed

· Excellent computer skills – (Experience with EMR systems is a plus )

· Works well in fast-paced environment

· Takes direction & corrections from team leaders well

· Ability to cross-train in all areas of front office duties

· Team player who is willing to provide support where needed

What we are looking for in an employee:

· A friendly, reliable & honest team player who interacts well with others

· Outstanding customer service skills and always putting patient’s needs first

· Possess the desire to go above and beyond patients’ expectations to offer exceptional service

· Great commitment level, outstanding work ethic, and interest in a long-term position/environment

Minimum Education and Experience Requirements:

· 1 year experience working in a Medical Front Office

· High School Graduate or Equivalent

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical office: 1 year (Preferred)

Work Location: In person