What are the responsibilities and job description for the Service Assistant position at BERGSTROM AUTO?
Job Details
Job Location: Appleton Acura - Appleton, WI
Position Type: Full Time
Salary Range: Undisclosed
Service Assistant
Bergstrom Acura of Appleton
WHAT YOU'LL DO
- Greet Guests: Welcome every guest with a friendly smile and assist with check-in for service appointments.
- Support the Service Team: Aid service advisors and technicians by organizing paperwork, updating records, and ensuring smooth communication with technicians and guests.
- Assist with Guest Needs: Provide transportation options, answer guest inquiries, and ensure every guest feels valued and informed.
- Complete Service Orders for Used Cars: Work closely with the sales and service teams to ensure used cars are serviced up to brand standards.
Schedule: Monday-Friday 9:00 am to 6:00 pm
Pay: Hourly pay rate of $17.00 a monthly performance bonus. Annual income averaging $36,000-37,000.
WHO'S RIGHT FOR THE JOB?
- Friendly, positive, and guest-focused attitude.
- Strong communication skills and attention to detail.
- Ability to work in a fast-paced environment.
- Prior experience in customer service is a plus but not required.
OUR COMMITMENT TO YOU
- Competitive compensation!
- Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
- Two weeks of PTO upon start date (for FT team members)
- Discounts on vehicles, service, and parts
- 401(k) with company match for FT team members
- Paid Holidays (for FT team members)
- Wellness Program
- Free Team Member Clinic
- Free Health Coach
- Employee Assistance Program
- Employee Referral Program
- Training and opportunities for career growth and advancement
WHAT MAKES BERGSTROM DIFFERENT:
- Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
- Established in 1982 in Neenah WI
- 2,300 team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
- 39 dealerships representing 36 brands
- Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
- Received Glassdoor's "Best Places to Work" award
- Recognized by the Better Business Bureau and Time Magazine
- We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin
Salary : $36,000 - $37,000
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