What are the responsibilities and job description for the Casualty Claims Specialist position at Berkley?
Company Details
Berkley Southeast Insurance Group (BSIG) is a member company of W. R. Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A (Superior) by A. M. Best Company. BSIG provides local underwriting, risk services, claim, marketing and audit services for agents and policyholders in Alabama, Georgia, Mississippi, South Carolina, North Carolina and Tennessee. We take a broad approach to underwriting for ‘best in class’ businesses, primarily in: construction, light manufacturing, wholesale, distribution and business service industries.
Company URL: www.berkleysig.com
Responsibilities
The Claim Specialist - Auto (Bodily Injury) position is responsible for the quality handling and resolution of non-litigated claims including commercial auto claims in a timely and professional manner with emphasis on providing quality service while controlling expenses. This position routinely handles claims involving coverage issues, significant injuries, contractual liability issues, and other claims that require specialized handling.
Key functions include but are not limited to the following:
1. Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on non-litigated casualty claims.
2. Manage bodily injury claims, auto material damage claims and total loss claims process. Includes vehicle appraisal procedures, diminished value, vendor networks, subrogation demands, salvage procedures and heavy equipment appraisals.
3. Establish timely and accurate claim and expense reserves.
4. Negotiate and convey claim settlements within authority limits.
5. Participate in regional round table meetings as needed.
6. Write Reservation of Rights and Coverage Denial letters and other complex correspondence.
7. Maintain an effective dairy system and document claim file activities in accordance with established procedures.
8. Manage file inventory to ensure timely resolution of cases.
9. Handle files in compliance with state regulations.
10. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
11. Perform other duties as assigned.
Qualifications
- BA/BS degree preferred or equivalent work experience
- 3-5 years’ casualty claim experience preferred
- Excellent interpersonal, communication, organizational and presentation skills
- Computer proficiency, working knowledge of Microsoft Office products
- Knowledge of tort and contract law and experience in auditing/reviewing casualty claim files
- Independent adjuster’s licenses for states of: AL, GA, MS, NC, SC & TN and/or ability to obtain licenses within 90 days of hire
- The Company is an equal employment opportunity employer.
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Sponsorship Details
Sponsorship not Offered for this Role
