Sr. Claim Representative

Company Details

 

Own what’s next. Add your experience and insight to our business.

 

Rated Best Places to Work 2022 by Business Insurance, Berkley Agribusiness works with ambitious agribusiness and food industry clients to help them own their futures. Our culture is built on the belief that everyone has the power to create the future they deserve.  Every Berkley Agribusiness team member must have the courage to challenge the status quo, collaboratively working with our clients to find creative property and casualty insurance solutions that drive them to succeed. We depend on our ability to listen to our clients — and our experience to help them make fact-based decisions that help their businesses thrive.  #Li-hybrid

 

Berkley Agribusiness is part of the W. R. Berkley Corporation (WRBC). Founded in 1967, WRBC is one of the nation’s premier commercial lines property casualty insurance providers. WRBC’s international business operates in selected regions throughout the world, including Europe, South America, Australia, and Asia.

 

Learn more about how Berkley Agribusiness can help you Create Your Future at berkleyag.com.  #LI-remote

 

The company is an equal opportunity employer.

 

This role will ideally be based in our Urbandale, IA office which offers a hybrid work schedule with 3 days in the office; and 2 days remote where it makes sense to do so.  We're also open to having this be a fully remote role but located within the Midwest central plains:  NE, OK, OH, TX, IN, IL and MI.  

Responsibilities

As a Senior Claim Representative, you'll investigate

crop misapplication and property claims in a prompt, equitable manner by analyzing coverage, liability and damages; evaluating reserves; and negotiating settlement or conclusion of claim. You'll also handle routine coverage, liability and damage issues.  You'll be part of a small high-performing team with opportunities to expand your skills via cross training especially during the winter when there's less crop activity. While the claims will span the USA, you won't be required to travel but instead partner with independent adjustors when necessary. #agronomy #agriculture #crop #propertyclaim #co-op #farm

What you can expect:

• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross functional teams
• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Opportunity to lead change
• Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

 

We'll count on you to:

• Examine and analyze policies, contracts and claim forms to determine coverage.
• Promptly investigate losses both virtually or via on-site  determine the extent of the insureds liability. 
• Request necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc. 
• Leverage independent adjusting services to assist in the claim investigation when appropriate.
• Establish accurate claim reserves and re-evaluates exposures and reserves during the life of the claim and document claim data for reporting purposes.
• Negotiates settlement or conclusion of claim. 
• Consult with Claims Manager/Director when claim cannot be resolved before it moves into litigation; collaborate on claim files in subrogation, arbitration and salvage recovery.
• Provide leadership and mentoring to less experienced Claims Representatives or Trainees.

Qualifications

What you need to have: 

• Bachelor's degree
• 5 years related experience and/or training i.e. property claims, liability claims, etc. 
• Possess in-depth knowledge of insurance coverage, laws and regulations
• Licenses/Certifications/Designations: completion of or working toward AIC, CPCU, SCLA or similar designation; required to obtain and maintain state adjuster licenses where required

What makes you stand out:

• Background in agronomy and/or crop farming experience
• Possess strong customer orientation
• Excellent written, verbal and interpersonal communications skills to convey and receive information effectively
• Ability to evaluate and successfully negotiate claims
• Ability to prioritize, exercise sound judgement, analytical and decision making skills

Additional Company Details

We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees.