Sr. Claims Representative

Company Details

 

Berkley North Pacific is a regional insurance company that offers niche products and specialized coverages through local independent agency partners. We differentiate ourselves in the marketplace with our customer-obsessed approach that exceeds timeliness and responsiveness expectations.  With local leadership, conversational underwriting, and responsive claims services, we truly are relationship driven.  Our mission is to provide financial protection to our customers by offering premier insurance solutions, products, and services through our select independent agents. BNP is a proud member of W. R. Berkley Corporation, a Fortune 500® company. While we are regionally focused, we have the security and financial backing of one of the largest commercial lines’ writers in the United States. #LI-AV1 #LI-REMOTE

 

 In 2023, BNP was named in the annual Best Places to Work in Insurance program, which recognizes employers for their outstanding performance in establishing workplaces where employees can thrive, enjoy their work and help their companies grow.

 

This position can either be fully remote for a colleague living in Washington state or based in our Meridian, ID office.  We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

 

The company is an equal opportunity employer. 

Responsibilities

As a Senior Claims Representative, you'll investigate moderate to complex commercial property and casualty claims in a prompt, equitable manner by analyzing coverage, liability and damages; evaluating reserves; and negotiating settlement or conclusion of claim.  Demonstrates a proven ability to handle complex coverage, liability and damage issues.  Proactively manages litigated claims while collaborating with defense counsel.

 

We'll count on you to:

• Examines and analyzes policies, contracts and claim forms to determine coverage.
• Investigates loss in a prompt manner by telephone, correspondence or on-site investigation to determine liability. Negotiates settlement or conclusion of claim.
• Requests necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc. 
• Utilizes independent adjusting services to assist in the claim investigation as appropriate.
• Establishes accurate claim reserves and re-evaluates exposures and reserves during the claim's life. 
• Correctly enters claim data into claim and related systems for reporting purposes. 
• Collaborates with claims department staff on claim files in subrogation, arbitration and salvage recovery.
• Reviews and hires potential liability and medical experts needed to defend litigated and pre-suit claims.
• Manages litigation by assigning counsel within the approved WRBC or BNP panel where applicable, obtaining a litigation plan and budget, coordinating defense lawyer activities, continuously reviewing the potential for settlement with claimant,
• reviewing litigation expenses and authorizing payments, and determining direction of defense, e.g., defend to conclusion; compromise; or negotiate a fair and equitable settlement. 
• Conducts full Medicare lien analysis, data integrity and negotiates Medicare liens when applicable.
• Attends settlement conferences, depositions, mediations, pre-trial hearings and trials when advisable.

Qualifications

• Bachelor’s Degree from a 4-year college or university; or equivalent combination of education and experience
• 5 years Casualty Claims experience 
• Advanced insurance education desired, e.g., AIC, CPCU, SCLA
• Ability to accurately utilize multiple platforms and systems.  
• Perform multiple duties in a fast-paced environment
• Communicate with an elevated level of professionalism with internal and external customers.
• Prioritize and organize assigned tasks.
• Reasonable, regular, predictable attendance is essential.
• Effective verbal and written communication skills.
• Obtain and retain required state adjuster licenses.
• Microsoft Office experience.
• Ability to travel occasionally, as required for proper claim resolution. 

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $85K-$100k • Eligible to participate in annual discretionary bonus. • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role

Salary : $85,000 - $100,000