What are the responsibilities and job description for the Restaurant Group Sales Manager position at Bern's Steak House?
Job Summary
At Bern’s Steak House we are looking for candidates who would take a "total ownership" approach to their work. We are looking for potential employees who have an excellent work ethic and the desire to be a part of a great service team while still having fun!! We want to work with individuals who are passionate about hospitality and who are dedicated to providing a consistently outstanding service experience.
We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes.
Duties and responsibilities:
- Working well on a small team is a requirement.
- Manage guest inquiries for large parties and full rental of our spaces; two restaurants and one retail space with over a dozen private configurations.
- Answer questions about our required contracts and large party inquiries.
- Comprehensive menu knowledge is required to curate menu selections and collaborate with the culinary team.
- Menu design and deployment.
- Greet party hosts upon arrival and communicate last minute requests and needs to management and banquet teams.
- Provide detailed tracking in google share, meticulous banquet event order sheets, and complete contracts.
- Communication and follow up with multiple departments and the guests is imperative to this position.
- Help coordinate large company functions (philanthropic events, employee appreciation gatherings, marketing and promotional events)
Qualifications and Skills:
- Professional appearance
- Willingness to learn
- Open attitude to a unique way of doing things
- Proper phone etiquette
- Able to work well with others
- Ability to work well under pressure
- Multitasking
- Memorization skills
- Personable and able to interact with guests
- Attention to detail
- Night, Weekend and Holiday availability required
- Adobe InDesign
- Gmail/Google Account Apps
- OpenTable
Benefits and Perks
Immediate
- Closed most Mondays in 2024
- Closed Holidays 2024
- Gasparilla Invasion January 27, 2024
- Memorial Day May 27, 2024
- Labor Day September 2, 2024
- Christmas Day December 25, 2024
- Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve
- Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours)
- Custom Supplemental Insurance Coverages Through AFLAC
- Life Insurance Policy (10-, 20-, & 30-year terms)
- Short Term Disability Income Insurance
- Accident Advantage On/Off Job Insurance
- Cancer Protection Insurance
- Critical Care Protection Insurance
- Hospital Choice Insurance
- Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
- Family First Discounts
- 50% off entire bill at Haven restaurant & bar for employee and up to 3 guests
- 50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests
- 50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests
- 20% off total purchase at Bern’s Fine Wines & Spirits retail store
- 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee
- 20% off Spa Services at Spa Evangeline for employee
- 20% off Epicurean Theatre classes per online purchase
- Marriott Friends and Family Discount for hotel accommodations
- Complimentary Manager Shift Meal from the Restaurant’s Menu
- Free, Secure, Covered Parking
- Continued Education through Management Training Courses
- Educational Travel and Experiences for some Culinary, Wine and Spirits Positions
90-Days
- Custom Packaging Health Plan Options with Tenure Based Employer Contribution
- Health
- Dental
- Vision
- Internal Career Growth Opportunities
1-Year
- 401K Employer Match of 25% Up to the First 6%
- 100% Education Reimbursement Program for Approved Courses and Certifications with Supplemental Reimbursement for Travel and Materials
The Company values a diverse workforce with all the unique qualities that individuals of various backgrounds and experiences offer our organization. We are committed to providing opportunities and developing employees to their fullest potential without regard to race, color, gender, age, religion, national origin, marital status, military status, disability, sexual orientation or any other status protected by law.
