What are the responsibilities and job description for the Customer Service Representative/Receptionist position at Best Doctors Insurance Services Llc?
This position is the face of the office. It requires that quality customer service is delivered to all clients via telephone or direct contact, provides general office support to all staff. Serve as the direct representation of the company promoting the company’s level of service by evaluating, researching and answering all inquiries which include claims, products and benefits in a professional and concise manner. The position is responsible for the management of the relationship with customers, agents and providers; maintaining the satisfaction according to the company standards.
DESIRED MINIMUM QUALIFICATIONS:
- Good oral and written communication skills
- Able to deliver excellent customer service, externally and internally.
- Able to work under pressure
- Good phone etiquette.
- Customer experience a must.
- Experience working within healthcare industry
- Experience working with health insurance claims
- Experience working within a call center environment a plus
Front Desk Associate - Customer Service
Customer Service - Fred Astaire Dance Studios -
Miami, FL
Customer Service Representative
Circle K -
Key Colony Beach, FL
Customer Service Representative
Robert Half -
Medley, FL