What are the responsibilities and job description for the Center Manager position at Best Friends Pet Hotel?
Company Description
Since 1995, Best Friends Pet Care has been a leader in the pet care industry, operating over 74 locations including at Walt Disney World. We provide top-notch boarding, daycare, grooming, training, vet clinics, and retail services across more than 24 states in a safe, comfortable, and fun environment. Our commitment is to treat pets like family, ensuring they have a home away from home experience. Learn more at Best Friends Pet Care.
Role Description
This is a full-time on-site role for a Center Manager located in Ankeny, IA. The Center Manager will be responsible for overseeing daily operations, managing staff, ensuring exceptional care for pets, handling customer inquiries, and maintaining a clean, safe, and welcoming environment. The role also includes scheduling, inventory management, financial oversight, and promoting our services.
Qualifications
- Management and leadership skills to supervise and motivate staff
- Customer service and communication skills to interact with pet owners
- Organizational and multitasking abilities for scheduling, inventory, and financial management
- Experience in pet care or a related field is a plus
- Ability to work on-site in Ankeny, IA
- Knowledge of safety and hygiene standards in a pet care setting
- High school diploma or equivalent; additional qualifications in business or pet care are beneficial
