What are the responsibilities and job description for the Supervisor- Insurance Follow-Up- Physician Billing position at Best NanoTech?
Experience level: Mid-senior
Job Title: Supervisor- Insurance Follow-Up- Physician Billing
Location: Melville, NY
Experience required: 5 Years
Education level: All education level
Job function: Accounting/Auditing
Industry: Hospital & Health Care
Total position: 1
Relocation assistance: No
Summary Of Responsibilities
Acts as a liaison between departments, directors, management, and staff. Collects and analyzes operational data for the assigned area and prepares regular summaries and reports for management. Oversees patient and third-party account receivables, postings, and follow-ups to ensure timely and accurate billing and collections.
Essential Duties And Responsibilities
Job Title: Supervisor- Insurance Follow-Up- Physician Billing
Location: Melville, NY
Experience required: 5 Years
Education level: All education level
Job function: Accounting/Auditing
Industry: Hospital & Health Care
Total position: 1
Relocation assistance: No
Summary Of Responsibilities
Acts as a liaison between departments, directors, management, and staff. Collects and analyzes operational data for the assigned area and prepares regular summaries and reports for management. Oversees patient and third-party account receivables, postings, and follow-ups to ensure timely and accurate billing and collections.
Essential Duties And Responsibilities
- Serve as a liaison between upper management and staff.
- Oversee daily unit work activities and conduct on-the-job training.
- Maintain current accounts receivable and productivity reports.
- Provide weekly staff scheduling and work direction.
- Implement and monitor quality control measures, including HIPAA and evolving healthcare regulations.
- Assist with the implementation of approved administrative systems.
- Monitor operational data and workflow efficiency.
- Ensure billing is submitted accurately and in a timely manner.
- Perform follow-up on open accounts receivable via phone calls and payer portals.
- Ensure accuracy of account adjustments and balances.
- Assist internal and external customers with third-party billing inquiries.
- Handle patient complaints through resolution.
- Prepare employee performance evaluations.
- Recommend appropriate personnel actions.
- Maintain full knowledge of company policies and procedures.
- Perform other job-related duties as assigned, including unrelated duties during emergencies.
- High School Diploma or GED required.
- College education preferred.
- Minimum of 3 years of supervisory experience.
- Any equivalent combination of education and relevant experience will be considered.
- Thorough knowledge of HIPAA regulations and current healthcare industry standards.
- Proficiency in Epic applications.
- Strong understanding of medical terminology, ICD-9/ICD-10, and CPT coding.
- Knowledge of New York State third-party billing regulations.
- Familiarity with credit and collection practices.
- Strong organizational, communication, and interpersonal skills.
- Computer literacy.
- Demonstrates courtesy, tact, and diplomacy when interacting with staff, patients, physicians, and external organizations, escalating issues when appropriate.
- Certified Professional Coder (CPC), or
- Certified Coding Specialist (CCS), or
- Certified Coding Specialist – Physician-based (CCSP)
- Ability to perform activities such as climbing, bending, stooping, kneeling, reaching, sitting, standing, walking, lifting, and repetitive motions.
- Requires finger dexterity, grasping, talking, hearing, and visual acuity.
- Work is primarily performed indoors.
- Must occasionally lift and/or move up to 25 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.