What are the responsibilities and job description for the Night Auditor position at Best Western Plus Horseheads Inn & Suites?
Responsibilities:
- Perform night audit duties including checking guests in and out, reconciling accounts, and preparing reports.
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner.
- Maintain accurate records of guest transactions and interactions.
- Operate phone systems and handle incoming calls efficiently.
- Ensure the safety and security of the property during the night shift.
- Assist with other front desk duties as needed.
Skills:
- Excellent customer service and communication skills.
- Strong attention to detail and accuracy in handling financial transactions.
- Ability to multitask and prioritize tasks effectively.
- Proficient in using computer systems and software for data entry and report generation.
- Knowledge of hotel operations and guest relations.
Please note that this position requires working overnight shifts.
If you are a reliable and customer-oriented individual with experience in guest relations, we would love to hear from you. Apply now to join our team as a Night Auditor!
Job Types: Full-time, Part-time, Seasonal
Pay: From $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
- Weekends only
Work setting:
- In-person
Experience:
- Hotel experience: 2 years (Required)
Work Location: In person
Salary : $15