Case Aide, Foster Care

Case Aide, Foster Care

Requisition #: req10104

Location: Grand Rapids, MI

Hours: Part-time (20-29 hours/week)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As a Foster Care Case Aide, you will be primarily responsible for providing transportation to clients, draft visitation notes, assist case manager with completing paperwork, and assist with scheduling appointments for clients.

ESSENTIAL JOB RESPONSIBILITIES:

• Provide transportation to clients for but not limited to medical appointments, foster homes, and other social agencies;
• Assist with scheduling medical and dental appointments for clients;
• Draft and maintain notes related to interactions and areas of concern observed during visits and share notes with assigned case manager;
• Complete paperwork and phone calls for case manager, as requested;
• Schedule and prioritize work duties in partnership with supervisor and other team members;
• Report transportation problems that occur and impede timely transportation request;
• Attend trainings and meetings as assigned by supervisor;
• May assist with file audits and small purchase requests;
• Complete other duties as assigned.
• Other: May be required or asked to participate in a Bethany sponsored donor engagement event.

QUALIFICATIONS:

• High School Diploma or equivalent;
• Demonstrated organizational skills;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently with strong attention to detail;
• Must be reliable with time sensitive deadlines and tasks;
• Computer and typing skills sufficient to perform essential job functions;
• Active motor vehicle license;
• Maintain a reliable automobile with adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Cultural Diversity Commitment.

We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened and our workplace is more dynamic. We are a global organization with multicultural staff, clients and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization. This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.

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