What are the responsibilities and job description for the Consumer Lending Titles Processor position at Bethpage Federal Credit Union?
FourLeaf Federal Credit Union has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.
The expected salary for this position is $25.72-$ 30.22 per hour.
Responsibilities Include:
Perform inventory of new titles to ensure they are complete and accurate with proper owner and lienholder information.
Manage daily processing of paid-in-full reports to ensure timely and appropriate title and lien releases.
Review daily file audits and complete follow-up tasks to resolve issues and support lien perfection, which may include interacting with DMV, dealers and vendors.
Resolve incoming inquiries and escalation issues courteously and professionally via phone and electronic communication.
Prepare all documentation for lease buyout packages and provide to members. Guide members through the title transfer process for lease buyouts.
Collaborate with cross-functional teams to deliver exceptional service to members, vendors, and dealers by ensuring the prompt release of titles and liens.
Support additional projects and responsibilities as assigned by management, such as testing system enhancements and updating standard operating procedures (SOP’s).
FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus
Experience
Required- 2 year(s): 2 years experience focused on auto title processing
Education
Required- High School or better
Skills
Preferred- Microsoft Word
- MS Excel
- Communication Verbal
- Analytical
Behaviors
Preferred- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $26 - $30