What are the responsibilities and job description for the Instructor position at BeyondTrust?
About BeyondTrust
BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges. Our integrated products and platform offer the industry's most advanced PAM solution, enabling organizations to quickly shrink their attack surface across traditional, cloud, and hybrid environments. Learn more at www.beyondtrust.com.
Job Summary
Works to transform BeyondTrust customers into product experts and advocates. Develops and delivers engaging technical training to audiences of varying computer skills and education levels. The instructor works to understand and meet students’ needs, participate in the ongoing development of the overall training process, and collaborate with the BeyondTrust University team to continuously improve training, both on the delivery and the development side. With each BeyondTrust major release, the instructor integrates new and exciting features and use cases into their training sessions.
Essential Duties and Responsibilities
- Assess individual/group training needs for each course.
- In-depth knowledge of the BeyondTrust software product lines.
- Participate in the development and ongoing maintenance of the BeyondTrust University training materials.
- Make use of new learning technologies such as distance learning tools.
- Keep personal IT skills and knowledge up to date.
- Responsible for training customers on BeyondTrust software and ensuring full knowledge transfer.
- Proven customer-facing communication and ability to properly set and manage customer expectations.
- Organizes, plans, and delivers courses.
Requirements
- Bachelor’s degree with a minimum of 5 years related professional experience.
- Experience delivering software training both on-site and virtually.
- IT technical foundations are a must.
- Comfortable and familiar with working with Fortune 500 companies, government, and educational institutions.
- Excellent communication, interpersonal and presentation skills.
- Personable, yet knowledgeable training demeanor.
- Ability to translate technical concepts into customer use cases.
Desirable Skills but not Required
- Strong desire to learn new skills and technologies.
- Cyber Security and/or networking background
- Working knowledge of Microsoft Windows environments
A Note on Covid-19
It’s paramount that you feel safe and secure throughout our hiring process and, if successful, as you onboard into the business. In response to the current Covid-19 pandemic, whilst the majority of our offices remain open, we are recommending that our employees work from home where possible. All of our interviews are taking place virtually over Microsoft Teams or Zoom and we are onboarding all-new global hires on a remote basis.
We understand that the world of work is evolving and we are a company that prides itself on our adaptability and ability to provide an inclusive and flexible environment that embraces all team members regardless of whether they are based in one of our offices or at home.
BeyondTrust is an EEO/AA/Disability/Vets Employer and an equal opportunity employer, offering a competitive salary with excellent benefits. We welcome all candidate applications who meet the minimum qualifications listed above.
What truly makes BeyondTrust special are the people – people who keep the culture strong and make working here exciting, rewarding, and ultimately fun!
Search @beyondtrust and #beyondtrustlife on Twitter and LinkedIn to find out more.