What are the responsibilities and job description for the Community Relief Specialist position at BGSF?
Job Description: Fills in for absent Community Managers, Assistant Community Managers and Leasing Professionals. While serving as the Management presence will direct and coordinate the operational activities of the community according to the directives provided by the Community Manager/Area Manager/RVP requesting coverage. As Leasing Professional will assist the Manager while showing and leasing apartments. Provides support with special projects to various departments within the company.
Essential Duties And Responsibilities Include The Following
To perform the job successfully, an individual should demonstrate the following competencies:
▪ Customer Service: Manages difficult or emotional associate situations; responds promptly to associate needs; responds to requests for service and assistance; meets commitments.
▪ Oral Communication: Excellent verbal communication skills; at ease monitoring large groups; Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
▪ Written Communication: Able to read and interpret written information; writes and edits effectively and intelligently.
▪ Quality Management: Looks for ways to improve and promote quality.
▪ Time Management: Makes effective use of the workday to complete tasks in a reasonable amount of time.
▪ Ethics: Must uphold the highest standards of ethics, honesty, integrity and confidentiality obeying all applicable laws and encouraging others to act in the same way. Must not have any personal interest that conflicts in any way with the interest of the company and its’ owners.
▪ Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
▪ Adaptability: Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
▪ Attendance/Punctuality: Is consistently at work and on time.
▪ Dependability: Follows instructions, responds to management direction; keeps commitments.
▪ Professionalism: Approaches others in a tactful manner; sets an example for others.
▪ Appearance: Dresses appropriately for the job as outlined in the Policies & Procedures Manual.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: A minimum of a High School diploma plus a minimum of one year of multifamily leasing or residential property management experience.
Math Ability: Must have basic math skills and the ability to examine reports and data in order to verify accuracy and correct if in error.
Reasoning Ability: Anticipates potential problems and acts proactively to resolve.
Language Ability: Very good written and oral communication skills.
Computer Skills: Good skill level with MS Word, Excel, Outlook and Yardi.
Other: Valid driver’s license, reliable vehicle and personal auto insurance. Position requires frequent travel and overnight stays. Incumbents must be willing to travel and spend days/nights in another town.
Supervisory Responsibilities: No.
Physical Demands: The physical demands described here, including regular and predictable on-site job attendance, are representative of those that must be met by an individual to successfully perform the essential functions of this job. The associate must regularly lift and /or move up to 10 pounds and drive to various locations. While performing the duties of this job, the associate is regularly required to stand; walk; sit; use hands to finger, handle, or feel and talk, see and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Essential Duties And Responsibilities Include The Following
- Provides input and assistance in Intellishop semi-annual training events as needed.
- Advises communities what materials the site must provide in advance of coverage.
- Attends all applicable seminars, including accounting, in order to remain current on policies and procedures.
- Pursues continuing education in order to enhance knowledge of leasing and skills.
- Attends trade functions for the purpose of networking and recruiting.
To perform the job successfully, an individual should demonstrate the following competencies:
▪ Customer Service: Manages difficult or emotional associate situations; responds promptly to associate needs; responds to requests for service and assistance; meets commitments.
▪ Oral Communication: Excellent verbal communication skills; at ease monitoring large groups; Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
▪ Written Communication: Able to read and interpret written information; writes and edits effectively and intelligently.
▪ Quality Management: Looks for ways to improve and promote quality.
▪ Time Management: Makes effective use of the workday to complete tasks in a reasonable amount of time.
▪ Ethics: Must uphold the highest standards of ethics, honesty, integrity and confidentiality obeying all applicable laws and encouraging others to act in the same way. Must not have any personal interest that conflicts in any way with the interest of the company and its’ owners.
▪ Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
▪ Adaptability: Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
▪ Attendance/Punctuality: Is consistently at work and on time.
▪ Dependability: Follows instructions, responds to management direction; keeps commitments.
▪ Professionalism: Approaches others in a tactful manner; sets an example for others.
▪ Appearance: Dresses appropriately for the job as outlined in the Policies & Procedures Manual.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: A minimum of a High School diploma plus a minimum of one year of multifamily leasing or residential property management experience.
Math Ability: Must have basic math skills and the ability to examine reports and data in order to verify accuracy and correct if in error.
Reasoning Ability: Anticipates potential problems and acts proactively to resolve.
Language Ability: Very good written and oral communication skills.
Computer Skills: Good skill level with MS Word, Excel, Outlook and Yardi.
Other: Valid driver’s license, reliable vehicle and personal auto insurance. Position requires frequent travel and overnight stays. Incumbents must be willing to travel and spend days/nights in another town.
Supervisory Responsibilities: No.
Physical Demands: The physical demands described here, including regular and predictable on-site job attendance, are representative of those that must be met by an individual to successfully perform the essential functions of this job. The associate must regularly lift and /or move up to 10 pounds and drive to various locations. While performing the duties of this job, the associate is regularly required to stand; walk; sit; use hands to finger, handle, or feel and talk, see and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
