What are the responsibilities and job description for the Premium Auditor Associate position at BHDIC Berkshire Hathaway Direct Insurance Company?
(Entry Level and Experienced Welcome to apply!) biBERK, a Berkshire Hathaway company, has been experiencing substantial growth since its start just a few short years ago...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies to small business owners across the country. We are looking for enthusiastic premium auditors (experienced or entry level) to join and grow with our team! The premium auditor will be responsible for conducting Worker’s Compensation insurance audits. Because our company is engaged in several lines of insurance, the premium auditor may also be required to conduct audits for other lines of insurance, such as General Liability and Professional Liability (a.k.a. Errors and Omissions). The purpose of an audit is to determine the customer’s actual insurance exposure and to process adjustments to ensure appropriate premiums are billed to the customer. To complete the audit, payroll records, tax filings, and other documents are requested from the customers and then analyzed. The premium auditor may then be required to interview the customer over the phone to obtain business operations, employee job duties, and other information that could potentially affect premiums. Once the audit is complete, the premium auditor will process the audit by inputting the audited exposures into our database. If the customer disputes the results of the audit, the premium auditor will address the customer’s concerns and ensure that the customer was appropriately billed. Job Responsibilities Review and analyze payroll, tax, and accounting records to determine the appropriate premium base for a variety of insurance lines, including Worker’s Compensation, General Liability, and Professional Liability (a.k.a. Errors and Omissions) Obtain descriptions of business operations, employee job duties, and other relevant information over the phone and through email Determine if proper insurance classification codes have been assigned to customer policies according to the state manuals and suggest class code changes when appropriate Adjust premiums based on state manual rules, such as officer wage adjustments, premium overtime credits, tip credits, etc. Complete audit worksheets using an Excel template and process the audit findings in our database Provide superior customer service to the policyholders throughout the audit process Resolve customer disputes regarding audit results Preferred Knowledge Required Qualifications: Proficient in Microsoft Excel and has an aptitude to learn other software applications Excellent oral and written communication skills Detail oriented with a high accuracy rate Strong critical thinking and organizational skills Ability to problem solve and use good judgment Strong reading comprehension skills to interpret and apply manual rules Self-motivated with excellent time management skills Desire to continuously learn Preferred Qualifications (not required) Bachelor’s Degree in related field (finance, business, accounting) Associate's Degrees acceptable when paired with a strong score on the Wonderlic Test, a cognitive abilities assessment used to meaure the cognitive ability and problem-solving aptitude of prospective employees (this will be sent to candidates after submission of their resume) Previous related work experience (Worker’s Compensation, General Liability, and/or Professional Insurance) About Us biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBERK.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBERK are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. Some highlights of our benefits are: Great work environment with growth opportunity Current hybrid work schedule includes 2 days in office and 3 days work from home Subsidized downtown parking Competitive compensation Generous PTO package Closed on major holidays 401(k) with company match A fantastic healthcare package Tuition reimbursement after 6 months of employment Our employees are our greatest asset. We foster a dynamic team of collaborative individuals that are passionate about their work. Without our employees servicing biBERK and THREE, we’d be unable to achieve our goal of helping small businesses find the affordable and reliable insurance coverage they need. We’ve built an inclusive environment of hard working, creative individuals that allows for growth and success — no matter where you’re at in your career! So, what do we do? The answer is simple! We provide small business owners with the best coverage possible with separate products to fit their needs through biBERK and THREE. biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. We offer several policies including Workers’ Compensation, Professional and General Liability, Commercial Auto, and more! THREE covers everything a small business needs in one comprehensive, yet uncomplicated policy. Piecing together different policies can sometimes leave coverage gaps. THREE provides all the coverage most small businesses need in one seamless policy. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com), is a holding company with diversified interests in a host of industries, including insurance, energy, transportation, and manufacturing. Employees servicing biBERK and THREE are employed by our corporate entity, Berkshire Hathaway Direct Insurance Company (BHDIC), which is an AM Best rated A insurer. We value our employees and what’s important to them. That is why we offer a comprehensive benefits package including tuition reimbursement, a 401(k)-employer match, medical insurances, life insurances, parental leave, and generous amounts of paid time off to support a healthy work-life balance. The path to success starts with BHDIC. Come join our team!
