Director, Operations, Baptist Health Medical Group

Summary Job Description: Baptist Health Medical Group is looking for a Director of Operations for our Kentuckiana market (Louisville and Southern IN). This role requires residency in the defined market area. The Director of Operations technical expertise, collaborative leadership in the ongoing development and direction for assigned practices including integrity of operational processes, patient access, operations budgets, human resources, regulatory compliance and standardization of operational activities. The Director of Operations will partner with the Practice Managers to ensure efficient day-to-day operations and strong financial performance. Principal Duties and Responsibilities: Responsible for directing the overall practice/clinic operations of multiple sites that support the BHMG goals and objectives. Responsible for the integration of practice operations for those practices which may be acquired by BHMG. From an operational perspective, directs the planning and onboarding of new acquisitions and newly employed providers to ensure seamless transition for patients, physicians, and employees. Works with Practice Managers to develop individual practice goals; uniform policies/procedures; and assurance of budget compliance for clinic operating units. Develop strategies and leads the execution of site-specific action plans for promotion and adoption of operational changes required to move in new directions. Responsible for the processes and oversight to ensure timely charge entry, collections at point of service, accuracy in patient registration, eligibility verification, and expeditious resolution to requests for information related to third party claims processing. Leads monthly meetings for Practice Managers, clinical leadership and Physician partners. Minimum Requirements: BA/BS in Healthcare or Business-related field required. MBA/MHA preferred – Business related expertise may be substituted for advanced degree. 8 years of progressive management experience in physician practice operations. Experience in large group practice settings with multiple locations, 25 or more physicians, and hospital-owned or sponsored physician networks strongly preferred. Experience in physician practice acquisition and integration; as well as practice development. Experience with minimizing gaps in operations related to physician practices. Medical Practice Director, Physician Practice Director, Medical Office Director, Physician Office Director, Area Director of Medical Practice Operations, Physician Practice Area Director, Medical Practice Area Director Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.