What are the responsibilities and job description for the Manager of Behavior & Training position at BIDEAWEE, INC.?
Position Description:
Bideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903!
Full time employees of Bideawee enjoy benefits such as:
Medical/Dental/Vision plans, including free options
Generous amounts of Paid Time Off
403(b) with matching employer contributions
Discount services and pet food
Health Reimbursement Account
Position Purpose:
The Manager of Behavior and Training is responsible for developing, refining, and implementing internal and external animal training and behavior programs for Bideawee. This position oversees animal training classes, behavior evaluations for incoming shelter dogs and environmental and social enrichment for shelter dogs and cats provided to ensure enhanced animal adoptability. A main goal of the Manager of Behavior and Training is providing training to staff so that they too, can implement the training for the animals on behavior plans and enrichment. The Manager of Behavior and Training will also provide animal adopters with behavioral advice and facilitate adopter and foster parent support.
The Manager of Behavior and Training will help instill a favorable work ethic in Bideawee staff. Handling and Behavior expertise begins with a staff that understands all aspects of their positions ultimately lead to a well-behaved animal. This assistance in managing the staff must be in the form of monitoring attendance, following policy and procedures and providing all available information of every resident animal to potential adopters.
Responsibilities/Duties/Functions/Tasks:
Adoption Center Services
Comply with Bideawees Admission Policy as a member of the Admission Evaluation Team and ensure that animals of adoptable temperament are admitted to Bideawee.
Assist in the management and development of programs to enhance adoptability, increase animal behavior education, decrease length of stay, promote good public relations and ensure the continued progress and growth of the program and initiate annual goals for the department.
Contribute to all Animal Welfare Panel discussions.
Adhere to the Bideawee Animal Quality of Life Standards as well as Bill of Rights.
Coach Adoption Center Staff on best practices to ensure they are being met for every animal.
Create enrichment and training protocols that reflect the needs of the individual animals in Bideawees care.
Develop and implement a training program that ensures all animals adopted meet our minimum training criteria of 4 basic obedience commands.
Supervise, train, coach, and develop staff and volunteers in order to meet departmental goals.
Conduct weekly, onsite obedience training classes for our staff and resident animals.
Maintain animal records and inputs all behavior information on Bideawee animals into Shelterluv, and ensure that staff is in compliance.
Work in partnership with other managers and supervisors to ensure supervisor coverage.
Learning Center Services
Collaborate in the creation of a public awareness program about the importance of socialization, training, obedience and good pet parenting.
Oversee and/or conduct training classes for the public, including but not limited to: Puppy Kindergarten, private sessions, group sessions, workshops and meet-ups.
Complete all necessary paperwork and data entry for training classes and external workshops.
Customer Service
Provide behavior and training consultation to Bideawee clients, visitors and adopters in a timely, friendly and non-judgmental manner.
Provide training and support to Adoption Center staff on how to consult with people considering relinquishment of their companion animals and conduct adoption follow-up phone calls. Provide support to foster parents regarding our foster animals who are in their care.
Volunteer & Staff Training Services
Develop and present innovative behavior, enrichment and training workshops for Bideawee animals and staff to help promote long-term and healthy relationships with animals.
Oversee and direct the Behavior Assistant.
Train Adoption Center staff and volunteers, in conjunction with Adoption Center Management and Volunteer Management teams, on matters of animal handling, behavior and enrichment. Use trained staff as a resource to enforce basic obedience commands.
Train qualified staff to evaluate animals for admission in their absence.
Participate in volunteer mentoring.
Administrative
Reports monthly statistics to the Director of Adoptions and Resident Care
Handles money in an honest and efficient manner
Qualifications
Bachelors Degree in animal related field
CPDT Certification or CPDT Certified eligible required. (or reasonable equivalent certification)
At least two years working experience with animal behavior, behavior modification, enrichment and training.
Demonstrable knowledge of temperament testing or evaluation practices.
Experience in training and counseling of challenging behavior assessment tools
Must have conducted group or private obedience training classes.
Must be able to work weekends and some holidays. Ability to use Microsoft PowerPoint, Excel, and Word for presentations and statistic reporting.
Ability to travel from site to site, if needed.
Ability to work within a team but exemplify leadership.
Ability to take initiative and make mature, team-based decisions.
Ability to follow established procedures and protocols.
Ability to work within a team environment but exemplify leadership abilities.
Excellent public speaking skills and communication skills.
Ability to follow established policies and ensure staff complies with those associated with their responsibilities.
Ability to represent Bideawee in a professional and positive manner at all times.
Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion.
Ability to maintain composure and excel in a fast-paced environment while remaining organized, accurate and handling many tasks.
Ability to train, provide guidance and take leadership in the organization.
Preferences
Bachelor's Degree in animal related field
Drivers License in good standing
Shelter experience
Management experience
Commitment to Diversity, Equity & Inclusion
Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce.
Equal Opportunity
Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved.
$38/hr -
Bideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903!
Full time employees of Bideawee enjoy benefits such as:
Medical/Dental/Vision plans, including free options
Generous amounts of Paid Time Off
403(b) with matching employer contributions
Discount services and pet food
Health Reimbursement Account
Position Purpose:
The Manager of Behavior and Training is responsible for developing, refining, and implementing internal and external animal training and behavior programs for Bideawee. This position oversees animal training classes, behavior evaluations for incoming shelter dogs and environmental and social enrichment for shelter dogs and cats provided to ensure enhanced animal adoptability. A main goal of the Manager of Behavior and Training is providing training to staff so that they too, can implement the training for the animals on behavior plans and enrichment. The Manager of Behavior and Training will also provide animal adopters with behavioral advice and facilitate adopter and foster parent support.
The Manager of Behavior and Training will help instill a favorable work ethic in Bideawee staff. Handling and Behavior expertise begins with a staff that understands all aspects of their positions ultimately lead to a well-behaved animal. This assistance in managing the staff must be in the form of monitoring attendance, following policy and procedures and providing all available information of every resident animal to potential adopters.
Responsibilities/Duties/Functions/Tasks:
Adoption Center Services
Comply with Bideawees Admission Policy as a member of the Admission Evaluation Team and ensure that animals of adoptable temperament are admitted to Bideawee.
Assist in the management and development of programs to enhance adoptability, increase animal behavior education, decrease length of stay, promote good public relations and ensure the continued progress and growth of the program and initiate annual goals for the department.
Contribute to all Animal Welfare Panel discussions.
Adhere to the Bideawee Animal Quality of Life Standards as well as Bill of Rights.
Coach Adoption Center Staff on best practices to ensure they are being met for every animal.
Create enrichment and training protocols that reflect the needs of the individual animals in Bideawees care.
Develop and implement a training program that ensures all animals adopted meet our minimum training criteria of 4 basic obedience commands.
Supervise, train, coach, and develop staff and volunteers in order to meet departmental goals.
Conduct weekly, onsite obedience training classes for our staff and resident animals.
Maintain animal records and inputs all behavior information on Bideawee animals into Shelterluv, and ensure that staff is in compliance.
Work in partnership with other managers and supervisors to ensure supervisor coverage.
Learning Center Services
Collaborate in the creation of a public awareness program about the importance of socialization, training, obedience and good pet parenting.
Oversee and/or conduct training classes for the public, including but not limited to: Puppy Kindergarten, private sessions, group sessions, workshops and meet-ups.
Complete all necessary paperwork and data entry for training classes and external workshops.
Customer Service
Provide behavior and training consultation to Bideawee clients, visitors and adopters in a timely, friendly and non-judgmental manner.
Provide training and support to Adoption Center staff on how to consult with people considering relinquishment of their companion animals and conduct adoption follow-up phone calls. Provide support to foster parents regarding our foster animals who are in their care.
Volunteer & Staff Training Services
Develop and present innovative behavior, enrichment and training workshops for Bideawee animals and staff to help promote long-term and healthy relationships with animals.
Oversee and direct the Behavior Assistant.
Train Adoption Center staff and volunteers, in conjunction with Adoption Center Management and Volunteer Management teams, on matters of animal handling, behavior and enrichment. Use trained staff as a resource to enforce basic obedience commands.
Train qualified staff to evaluate animals for admission in their absence.
Participate in volunteer mentoring.
Administrative
Reports monthly statistics to the Director of Adoptions and Resident Care
Handles money in an honest and efficient manner
Qualifications
Bachelors Degree in animal related field
CPDT Certification or CPDT Certified eligible required. (or reasonable equivalent certification)
At least two years working experience with animal behavior, behavior modification, enrichment and training.
Demonstrable knowledge of temperament testing or evaluation practices.
Experience in training and counseling of challenging behavior assessment tools
Must have conducted group or private obedience training classes.
Must be able to work weekends and some holidays. Ability to use Microsoft PowerPoint, Excel, and Word for presentations and statistic reporting.
Ability to travel from site to site, if needed.
Ability to work within a team but exemplify leadership.
Ability to take initiative and make mature, team-based decisions.
Ability to follow established procedures and protocols.
Ability to work within a team environment but exemplify leadership abilities.
Excellent public speaking skills and communication skills.
Ability to follow established policies and ensure staff complies with those associated with their responsibilities.
Ability to represent Bideawee in a professional and positive manner at all times.
Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion.
Ability to maintain composure and excel in a fast-paced environment while remaining organized, accurate and handling many tasks.
Ability to train, provide guidance and take leadership in the organization.
Preferences
Bachelor's Degree in animal related field
Drivers License in good standing
Shelter experience
Management experience
Commitment to Diversity, Equity & Inclusion
Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce.
Equal Opportunity
Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved.
$38/hr -