What are the responsibilities and job description for the Front House Manager position at Big Bear Bar & Grill?
Job Overview
The Front of House Manager plays a pivotal role in ensuring the smooth operation of our establishment. This position is responsible for overseeing all front-of-house activities, managing staff, and providing exceptional customer service to create a welcoming environment for guests. The ideal candidate will possess strong organizational skills and a passion for hospitality, ensuring that every guest has an outstanding experience.
Duties
- Supervise and coordinate front-of-house staff to ensure efficient operations.
- Manage customer service interactions, addressing any inquiries or concerns promptly and professionally.
- Oversee event planning and execution, ensuring all details are attended to for successful gatherings.
- Maintain cleanliness and organization of the front-of-house area, including laundry and housekeeping management.
- Assist with administrative tasks as needed, including scheduling and staff management.
- Provide personal assistant support to management as required.
- Ensure compliance with health and safety regulations in all front-of-house activities.
- Collaborate with kitchen staff to ensure seamless service during meal times.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Excellent time management abilities to handle multiple tasks efficiently.
- Proven organizational skills to maintain order in a busy environment.
- Supervising experience in a hospitality or related setting is preferred.
- Familiarity with event planning and execution processes.
- Experience in childcare or personal assistant roles is a plus.
- Knowledge of residential cleaning practices and housekeeping management.
- Cooking skills are beneficial for assisting in food preparation when necessary.
- Administrative experience is valuable for managing schedules and communications effectively.
- Background in hotel or property management can enhance operational efficiency. We invite you to apply if you are passionate about hospitality and possess the necessary skills to lead our front-of-house team effectively.
Job Type: Full-time
Pay: $34,000.00 - $40,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $34,000 - $40,000