Program Administrative Assistant

Job Summary

The Program Assistant will be responsible for providing support to the Program team by performing administrative functions. The Program Assistant is responsible for a variety of routine clerical, reception, and office support functions.

Essential Responsibilities

• • Provide administrative support to Program Team
• Respond to inquiries from families and volunteers
• Manage all databases including Matchforce, Excel Enrollment and Program records
• Welcome/greet visitors and staff each day
• Answer and route incoming calls, field questions and requests.
• Perform clerical tasks including but not limited to, data entry, filing, and invoice processing.
• Track and manage multiple, and often simultaneous clerical tasks with a high level of attention to detail.
• Assist program staff in planning, development, implementation, and evaluation of Community Programs for children aged 7 to 16
• Assist in planning and execution of match events
• Perform administrative and case management tasks as required
• Assist with Program and Agency events as required
• Manage the faxes, scans, mail, postage, and bulk mail
• Manage the Inventory and procurement of office supplies
• Maintain confidentiality in all areas of the BBBSLI program operations.
• Conduct Volunteer Background Check (criminal, license and internet inquire)
• performs other related duties as required.

Qualifications/Requirements

• Bachelor’s Degree
• Minimum of 2 - 3year relevant work experience
• Intermediate to advance knowledge of Microsoft Office and database applications a must.
• Proactive approach to problem solving
• Strong time-management and organizational skills
• Must be pleasant and professional
• Able to multi-task
• Excellent Customer Service Skills
• Detail-oriented with strong organizational skills
• Ability to maintain confidentiality and ensure data protection.