What are the responsibilities and job description for the Service Writer position at Big Rock Powersports & Marine of Greenville?
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ability to greet customers in a warm, friendly manner.
- Have the ability and desire to sell the departments services.
- Excellent customer service skills and ability to communicate with a diverse client base.
- Strong written, verbal, and telephone skills.
- Ability to keep current on manufacturers bulletins, recalls and documents and forwards to service department employees.
- Ability to meet deadlines and complete daily paperwork in a timely and efficient manner.
- Responsible for scheduling all service work.
- Any other specific duties deemed necessary for the overall success of the department and dealership as a whole.
- Maintain a positive working relationship with all other employees.
- While performing the duties of this job, the employee is frequently required to stand, walk, and sit. The employee may frequently move up to 100 pounds.
REQUIREMENTS AND SKILLS
- Computer literate.
- Able to answer incoming phone lines for service.
- Basic mechanical understanding.
- Familiarity of product lines sold in dealership
- Excellent customer service skills.
- Solid communication skills.
- Previous motorcycle or automobile experience preferred.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $14 - $15