What are the responsibilities and job description for the Assistant Property Manager position at Bigos Management?
LOCATION
Willow Pond
HOURS
Mon-Fri 830 am-5 pm. Occasional weekends.
BENEFITS AND PERKS
- Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
- 401(k) Plan with employer match
- Company paid benefits including Life Insurance, Short Term and Long Term Disability
- Educational Assistance options
- Rent discount
- Life Time Fitness Membership discount
JOB SUMMARY
The Assistant Property Manager provides support to the Property Manager for all operational and financial aspects of a property in order to meet company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance and compliance with company safety program, and all laws and company policies.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Leasing
- Handle incoming phone inquiries regarding available apartments. Provide all information requested and encourage the prospect to schedule an appointment to visit the property
- Demonstrate community and apartment knowledge by communicating the features and benefits of each
- Follow-up with prospects who have not made a decision and continue to sell the Bigos property
Administrative
- Qualify all prospective renters by gathering applicant's rental and credit history and obtaining approval according to company guidelines
- Assist in coordinating the turnover schedule, including scheduling vendors and coordinating identified work
- Move-in new renters, including discussing their lease and resident handbook and conducting move-in inspections
- Move-out departing renters including conducting move-out inspections
- Assist with rent collection, including accepting payments and sending notices on delinquent accounts
- Administer the completion of all essential office paperwork, including reviewing and coding invoices
- Comply with all safety program requirements and work to promote safety in the workplace
Marketing
- In partnership with the Property Manager, perform regular market research activity to understand what the competition is doing
- Collect rental information data as requested by the Property Manager
Resident Retention
- Assist in planning resident functions. Attend functions and participate as needed
- Receive all telephone calls and in-person visits. In absence of the Property Manager, listen to resident requests, concerns, and comments
- Quickly complete maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents as needed
Education and Experience
- High school diploma or GED required
- 1-2 years as a Leasing Consultant or equivalent experience
- Experience in handling sensitive, confidential information
- Knowledge of Microsoft Office, including Word, Excel, and Outlook
Skills and Abilities
- Fluent in English and skilled in oral and written communication
- Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
- Strong attention to detail
- Ability to work collaboratively in a team environment
- Real Estate Licenses must not be active while working in this role