What are the responsibilities and job description for the IT Intern position at billingsclinic?
Under direct supervision and guidance and
in accordance with established policies and procedures, assists in developing
business solutions, organizing, planning, implementation, support and
maintenance of hardware and solutions in the Billings Clinic Health System.
This position is expected to participate as a team member on enterprise-level
technical projects, accepting tasks and providing relevant results. Focus
areas typically include Service Desk and PC analytics.
Essential Job Functions
• Serves as a technical resource for the organization and
health system’s customers, staff, physicians and administration. Provides
support during technical crises. Acts as role model of professional Information
Technology practices. Promotes Information Technology across the organization,
utilizing technical knowledge, theory and technical skills to promote optimal
outcomes through best practice.
• Participates in professional and technical organizations to improve
technology and improve healthcare through technology, and to advance in
Information Technology.
• Collaborates with multiple disciplines to organize and coordinate
technology enhancements to improve Information Technology outcomes. Is a
contributor in the development of policies and procedures.
• Identifies technical problems/issues needing research and escalates
issues as needed and to the appropriate resources. Communicates results of
research to appropriate individuals/groups
• Provides regular communication to all members of the project management
team, Operations and leadership as well as all clients involved in respective
project or tickets.
• Analyze customer needs, review current processes, and recommend options
and approaches to implementation and support.
• Maintains required documentation
Minimum Qualifications
Education
• Within 1 year of graduation (2 or 4 year degree)
Certifications and Licenses
• Current Montana driver's license and the ability to be insured to operate Billings Clinic vehicles