What are the responsibilities and job description for the Automotive Service Advisor (Iowa City, IA) position at Billion Automotive?
Job Details
Billion Automotive is hiring an Automotive Service Advisor to join our team in Iowa City!
Competitive compensation depends on experience.
ESSENTAIL FUNCTIONS:
- Schedule service appointments.
- Greet customers and obtain vehicle information.
- Write customer vehicle problems accurately and clearly on repair orders.
- Refer to service history, inspect the vehicle, and recommend additional needed service.
- Advise customer on the care of cars.
- Provide complete and accurate written cost estimate for labor and parts.
- Checks on the progress of repair throughout the day and inform the customer.
- Implement and maintain service marketing program.
- Review and close repair orders.
- Keep service department forms, menus, and pricing guides up-to-date.
- Implement a quality control process to eliminate comebacks.
- Other duties as assigned.
QUALIFICATIONS:
- Prior experience in an automotive dealership strongly preferred
- Strong organizational and communication skills
- Ability to multi-task in a fast-paced environment
- Valid driver's license/acceptable driving record
Join the Billion Automotive Team! Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in Minnesota, South Dakota, Iowa, and Montana
BENEFITS TO YOU:
We offer a competitive benefits package including: health, dental, vision, disability, and life insurance and 401(K) with employer match after 1 year.
We are an Equal Opportunity Employer (EOE).