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Guest Services Attendant (Seasonal)

Binder Park Zoo
Battle Creek, MI Full Time
POSTED ON 7/11/2024 CLOSED ON 8/10/2024

What are the responsibilities and job description for the Guest Services Attendant (Seasonal) position at Binder Park Zoo?

GUEST SERVICES ATTENDANT (SEASONAL)
Mission Statement: Connect. Inspire. Conserve. Connect people with nature. Inspire them to conserve.
REPORTS TO: Guest Services Management
SEASONAL OR NON-SEASONAL: Seasonal, Non-benefited
FLSA STATUS: Hourly, Non-Exempt

POSITION SUMMARY: Responsible for providing exceptional customer service to all guests in a friendly, safe and efficient manner. Guest Services Attendant position locations include, but are not limited to, admissions, carousel, and Twiga.

POSITION REQUIREMENTS:
  • Must be at least 15 years old and possess a valid work permit.
  • Relate positively with diverse groups of people, including guests, staff, volunteers and vendors.
  • Must have a strong work ethic and be detailed oriented.
  • Must be able to work independently and as part of a group.
  • Ability to plan, organize and handle multiple tasks as necessary.
  • Must be able to adapt to changing assignments, environment and maintain a positive attitude.
  • Comply with all Binder Park Zoo policies and procedures.
  • Ability to work a flexible schedule including evenings, weekends and holidays.
  • Basic math skills for purposes of cash handling.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Basic computer and cash register operation.
  • Greeting all guests with enthusiasm and being attentive to their needs to ensure the best service possible.
  • Performing job in a professional, knowledgeable and courteous manner.
  • Performing essential in-park functions as needed.
  • Performing the opening and closing duties of assigned area.
  • Keep assigned work area well organized, stocked and clean.
  • Assist with event set-up and teardown and work special events as assigned.
OTHER DUTIES AND RESPONSIBILITIES:
  • Know and practice safe work procedures and report all unsafe conditions to supervisor.
  • Participating in individual and team oriented zoo projects as needed.
  • Monitoring and reporting with regular inspections the maintenance of buildings, equipment and property.
  • Management reserves the right to train and direct the workload as needed.
PHYSICAL AND ENVIRONMENTAL DEMANDS:
  • Ability to sit, stand, bend, lift and move intermittently.
  • Ability to lift 50 lbs.
  • Ability to read, write and speak English in order to fulfill job functions in an understandable way.
  • Ability to work outdoors in all weather conditions.

Salary.com Estimation for Guest Services Attendant (Seasonal) in Battle Creek, MI
$30,744 to $39,186
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