What are the responsibilities and job description for the Inside Sales - Senior Medical Products (Hybrid option available) position at BioDerm?
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Hourly rate, plus monthly commissions $
Summary
The Sr. Inside Sales Representative is responsible for the overall increasing of sales with both existing and prospective customers. This position will focus largely on executing in / outbound calls, establishing strong relationships with new customers, achieving designated monthly sales metrics and supporting the customer service team.
Please note : Training will be in person. After demonstrating proficiency in all aspects of position, there is a hybrid option available.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Details
of work
Overall responsibility to drive customer sales and to ensure an excellent customer service experience by executing the following :
Build rapport with customers through professional phone etiquette and delivery of service throughout the entire customer sales lifecycle.
- Proactively engage in customer education ensuring product and application is completely understood.
- Contribute ideas and suggestions to proactively resolve any issues that arise throughout the customer interaction.
- Actively engaged in developing leads, proactively calling interested and prospective customers and driving opportunities to present additional products to current customers.
- Appropriate customer follow-up as needed to ensure customer service excellence.
- Achieve and exceed weekly, monthly and annual sales metrics.
Responsible for
Other duties as needed.
Competencies
Given the level of the individual contributor position within the company, expectation is the individual contributor demonstrates a proficient level of the following proficiencies / competencies.
Supervisory responsibilities
n / a
Work environment
The primary work environment is in the office area. The noise level in the work environment is low.
Physical demands
The physical demands of this position are typical of office environment.
Travel required
n / a
Required education and experience
Strong computer skills with experience using Microsoft products including : Outlook, SharePoint, Teams, Excel
Additional eligibility requirements
n / a
Work authorization / security clearance requirements
n / a
Affirmative Action / EEO statement
Bioderm is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.