What are the responsibilities and job description for the IT Application Administrator II position at BISSELL Homecare, Inc.?
Overview
The IT Application Administrator is responsible for the maintenance, and support of enterprise applications for BISSELL. This role focuses on the optimal performance, security, reliability of applications, and provides technical support. The IT Application Administrator collaborates with various departments to understand their application needs and implements solutions to enhance business processes.
Responsibilities
REQUIRED EXPERIENCE/EDUCATION
Degree minimum: Bachelor's degree
Specific concentration: Computer Science, IT or related field
Experience level: Minimum of 3-5 years of experience in application administration or a similar role.
Specialized Training/Education Preferred
The IT Application Administrator is responsible for the maintenance, and support of enterprise applications for BISSELL. This role focuses on the optimal performance, security, reliability of applications, and provides technical support. The IT Application Administrator collaborates with various departments to understand their application needs and implements solutions to enhance business processes.
Responsibilities
- Install, configure, and maintain enterprise applications.
- Implement high-availability and disaster recovery solutions where applicable.
- Monitor application performance and troubleshoot issues.
- Validate license compliance.
- Apply patches, updates, and upgrades to applications as needed.
- Ensure applications are compliant with security policies and standards.
- Provide technical support to end-users for application-related issues.
- Conduct training sessions and create documentation for end-users.
- Assist in the development of user guides and manuals.
- Monitor application performance and identify areas for improvement.
- Implement performance tuning and optimization strategies.
- Implement and maintain security measures to protect applications and data.
- Conduct regular security assessments.
- Coordinate vendor relationships for application support and maintenance.
- Application Lifecycle Management.
REQUIRED EXPERIENCE/EDUCATION
Degree minimum: Bachelor's degree
Specific concentration: Computer Science, IT or related field
Experience level: Minimum of 3-5 years of experience in application administration or a similar role.
Specialized Training/Education Preferred
- Proficiency in application management, system integration, and performance optimization.
- Knowledge of scripting languages (ex. PowerShell, Python) and database management (ex. SQL) is a plus.
- Problem Solving
- Excellent Communication Skills
- Ability to work with cross-functional teams
- Ability to prioritize work from multiple streams
- Functional/Technical Expertise
- Global Business Acumen
- Self-Management
- Learning Versatility
- Delivers Results
- Judgment and Decision Making
- Managerial Courage
- Continuous Improvement
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