What are the responsibilities and job description for the Assistant Dining Room Manager position at BLACKBERRY FARM?
Job Details
Description and Qualifications
The Assistant Dining Room Manager is responsible for managing and assisting the overall operation of the front of the house food and beverage experience for all guests which include but are not limited to: dinner, bar services, events, group services, coffee stations and pantries.
The Assistant Dining Room Manager is expected to arrive at 2:00 p.m. daily, unless the needs for the operations are earlier.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Training and knowledge of team
- Communicate all internal information
- Coordinate schedule needs of staff
- Daily operation of dining room: openings, line-up, service, closing
- Coordinate daily needs of both shifts to ensure proper coverage and care of guests
- Coordinate room set-ups/floor charts
- Monthly china/linen/silverware inventory and ordering needs
- Development and support of team and captains
- Support to wine program
- Sustain positive morale of team
- Special cleaning projects
- Monitor service standards
- Monitor dinner times
- Manage guest seating plans
- Collect information and remarks from guests
- Guest communication
- Oversee daily menu production
- Ownership of corporate meeting functions
- Attend weekly team meeting / Group Meetings /All Manager Meetings
- The look, maintenance and cleanliness of their restaurant
Must comply with all company policies and procedures.
To perform the essential functions of this position, regular and predictable attendance is required.
Must be able to work well with other Team Members, Managers and interact with our guests.
SUPERVISORY RESPONSIBILITIES
- Dining Room Supervisors and Line Level Team
EDUCATION AND / OR EXPERIENCE
- 2-3 years operational management or supervisory experience in upscale dining room. Knowledge of wine and spirits. Computer experience: word processing, spreadsheets, property management systems.
LANGUAGE SKILLS
- Excellent verbal communication skills. Strong listening and high interpretive skills. Ability to maintain professional communication and be a role model to other staff members.
MATHEMATICAL SKILLS
- Knowledge and understanding of property management cashiering procedures.
- Ability to understand and comprehend budgeting issues and labor calculation.
REASONING ABILITY
- Strong perceptive skills. Knowledge and ability to read personalities.
PHYSICAL DEMANDS
- Ability to be on your feet long periods of time. Light lifting and carrying.
WORK ENVIRONMENT
- Restaurant, Dining Room, Bar, Wait Staff and Kitchen areas and other areas on property as necessary
About Blackberry
Blackberry Farm provides a world class hospitality experience for our guests. Our attention to every detail, impeccable service, unique activity offerings and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.
- James Beard Award Winner- Outstanding Service
- James Beard Award Winner- Best Wine Program
- Travel & Leisure Magazine- #1 Resort in North America
- Andrew Harper- #1 Food and Wine Resort
- Travel & Leisure Magazine- #1 Service in North America
- 4,200 Acre Working Farm setting the standard for Farm to Table Cuisine
Blackberry Farm is an Equal Opportunity Employer.