What are the responsibilities and job description for the Inside Sales Account Manager position at BlackHawk Industrial?
- Base Salary Generous Commission Structure **
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Inside Sales Account Manager works to sell a product or service from start to finish. This may be done over the phone, email or via web store.
Essential Duties And Responsibilities
- Personally exhibits, recruits and coaches associates consistent with Core Behaviors
- Responsible for promoting culture of safety
- Prospects, qualifies and generates sales within the company’s established trading partners.
- Maintains a thorough knowledge of products
- Strong character and desire to win/succeed, despite customer obstacles, objections and negativity
- Follows through with customer to ensure satisfaction
- Identifies revenue opportunities within customers' communities through communications, programs and other activities as needed.
- Identifies and closes additional purchases of products and services by customers' communities.
- Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
- Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current.
- Studies product information, attends seminars, supervises tests of products
- Proactively solve problems for customers
- Communicate customer and market issues to company management
- Track down and develop new sales prospects
- Maintain positive relationships with potential buyers
- Handle the sales process from proposal to close, including keeping customer payment current
- Solicit and maintain contact with key accounts
- Track all customer contact activity, prepare reports for customers
- Provide customer support
- Ensures appropriate identification, planning, account qualification and needs analysis at all prospect levels.
- Engages in technical discussions with potential clients through demonstrations and presentations.
- Perform other duties as assigned
- Perform all work in accordance to ISO processes and procedures
- High levels of product knowledge
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Competent with the use of computer software specific to the operation
- Use of BlackHawk approved ERP, Contact Relation Management tools, Halo, Excel
- Learn intimacies of BlackHawk web store back end.
- No direct supervisory responsibility.
- High School diploma required
- Bachelor’s degree in a related field preferred
- 2-4 years of experience in a similar position required
- Previous sales or customer service and/or selling experience preferred
- Familiar with standard concepts, practices and procedures within field
- None required
- Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
- Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
- Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.
- Health Insurance BCBS of OK HDHP
- HSA with Employer match (must meet criteria)
- Dental and Vision Insurance
- 401K Plan and Company Match
- FSA (Full FSA, Limited FSA, and Dependent FSA)
- Company paid Long Term and Short-Term Disability
- Company paid basic Life Insurance and AD&D/
- Supplemental life and AD&D/Dependent life
- Ancillary Critical Illness Insurance (Wellness Rider Included)
- Ancillary Accident Insurance (Wellness Rider Included)
- Ancillary Hospital Indemnity
- Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
- Paid Time Off
- Holiday Paid Time Off
- Gym Reimbursement
- Quarterly Wellness challenge with a chance to will money or prizes
- Tuition Reimbursement – after 1 year of employment
- BlackHawk Industrial is an Equal Opportunity Employer