What are the responsibilities and job description for the Front Desk Associate position at Blink Fitness Evanston?
JOB OVERVIEW:
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.
RESPONSIBILITIES:
- Greet every member and guest with enthusiasm and a smile
- Tours potential members around the club with the goal of signing up the person for a membership
- Answer phone calls in a professional and energetic manner
- Execute all opening/closing operational procedures to ensure the club runs smoothly
- Handles members requests and concerns with a sense of urgency
- Actively participates in ensuring the club is spotless
- Signs members up for their startup sessions with Blink Personal Trainers
- Facility opens at 5am Monday-Friday and 7am Saturday-Sunday
- Facility closes at 10pm Monday-Friday and 6pm Saturday-Sunday
QUALIFICATIONS:
- Enthusiastic, energetic, friendly and personable
- Excellent verbal and written communication skills
- World class customer service skills
- Works hard, multi-tasks and a problem solver
- Passion for the Blink brand
COMPENSATION AND BENEFITS:
- Complimentary Blink Membership
**This job posting is for a position in a gym owned and operated by an independent franchisee, not Blink Holdings Inc. This means the independent franchisee, and not Blink Holdings Inc., is alone responsible for all employment related matters in the gym including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Blink Holdings Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not Blink Holdings Inc. will be your employer.**
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