Project Coordinator

Description

Why Block Imaging?

Be part of a positive work community where team member's ideas and contributions are valued.

· Offering a healthy work life balance.

· Our culture encourages professional development and seeking out opportunities for growth.

· The medical imaging industry is a stable and growing worldwide market.

Job Description

Ensure Block Imaging fulfills commitments, provides a noteworthy customer experience, and manages information within internal systems. Responsible for collaborating with team members to manage risk and capitalize on opportunities. Provide timely updates to both customers and vendors to establish clear expectations. Coordinate inspections, shipments, transportation documents, part orders, installations and internal handovers. Provide exceptional customer service to end-users and any associated brokers, vendors, or service providers.

Requirements

Outcomes:

• To reach or exceed clearly defined operational goals.
• Review all documents for accuracy, thoroughness, and quality.
• Review all projects to improve profitability and increase customer satisfaction.
• Ability to clearly communicate priorities, deadlines, and progress updates.
• Ability to meet deadlines and complete work in a timely manner.
• Capable of assigning tasks and projects to team members and following through to support and ensure overall completion.
• Ability to resolve issues and recognize when to escalate to the appropriate party.
• Bring to the attention of the project manager any coordination issues that cannot be resolved.

Responsibilities:

• Plan and coordinate movement of equipment to meet budget and timeline requirements.
• Provide timely updates to all parties of the progress of equipment movement.
• Problem solve and work to resolve issues that arise during a project.
• Ensure that all customers, buyers, sellers, and vendors are pleased with the performance of Block Imaging's handling of logistics issues.
• Maintain and update all Company databases in a timely manner.
• Utilize SalesForce 360 to create purchase orders, track costs and payments to/from customers and vendors.
• Create financial documents in SalesForce 360 for external and internal customers.
• Utilize Salesforce 360 to communicate, maintain project organization and track parts and assets.
• Develop and document competitive quotes for each service provided ensuring the best service is provided by vendors, at the lowest possible cost. Negotiate as necessary.
• Meet reporting and record retention requirements for all governing bodies.
• Travel as needed to equipment work sites to oversee operations.
• Develop knowledge of various medical imaging equipment to enhance technical understanding of the products we sell and service and ensure customer requirements are met.
• Available after hours and weekends to handle logistics issues depending on project location.
• Seize opportunities and manage risk.
• Maintain confidentiality.
• Other duties as assigned.

Role Competencies:

• Solution-oriented, flexible and able to resolve situations with confidence and mature leadership.
• Solid organization skills that include attention to detail and multitasking ability.
• Analytical skills with the ability to evaluate need, identify options, and negotiate price.
• Capable of working within a team and focused on building positive working relationships.
• Mechanical aptitude with desire to solve problems using initiative and critical thinking skills.
• Exceptional written and verbal communication skills including telephone, writing, and listening.
• Ability to organize work, lead concurrent projects and ensure timelines are met.
• Hold vendors and contractors to a high standard while ensuring projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Must be able to discuss challenges and changes with clients and vendors.
• Experience in developing maintenance programs and schedules.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.
• SalesForce 360 (or other CRM software) experience is preferred

Cultural Fit:

Exhibit the Block Core Values of Honor, Integrity, Growth, and Together.  Pursuit of Excellence, and Innovation. Make choices that contribute to the development and reinforcement of the core values.  

Qualifications:

Education: Associates degree or equivalent experience in Supply Chain Management, Logistics, Medical Imaging or Operations.

Experience: Three years’ experience in logistics or supply chain function.

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team. 

Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage. 

Paid Time Off: Full-time team members start at sixteen days of PTO and receive “people matter” days for volunteering in your community.

Profit Sharing:  Bonuses based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance:  After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.

Salary : $1,000 - $2,500